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Category: email marketing

Email Deliverability and the Upcoming Google Email Apocalypse

Do you or your business send mass emails to your clients from services like GoHighLevel, MailChimp, Active Campaign or others?

If so, your email deliverability may be in danger!  Simply put, your clients and prospects may stop seeing your emails in their inboxes.

Why is this?

Late last year, Google announced that they will be implementing new email security checks starting February 1, 2024.  They will also change the way that emails are accepted into the inbox.  

If you don’t meet these new requirements – NO INBOX FOR YOU!

Once Google made this announcement, other email providers jumped on this train as well, such as Yahoo and AOL.

So, what are these new sending requirements and how do you reach compliance?

Let’s talk about that…

Only Send Emails Using Your Branded Sending Domain

Make sure more people see your emails by taking charge of how your emails look. You can do this by creating a special sending name that represents you. This way, you won’t have the standard “sent via msgsndr.com” message, and your emails will have a better chance of reaching inboxes. 

If you send a lot of emails to Google and Yahoo users, you’ll need to set up this special sending name starting in February. Just remember, it might take 2 to 4 weeks for everything to work smoothly after you set it up.

So, when your bulk email program asks who the sender is and the name, be sure to use you@yourdomain.com

DMARC Email Authentication

Okay, this is about to get fairly technical, so put on your IT hat (or get the nearest teenager to help you)…

DMARC stands for Domain-based Message Authentication, Reporting and Conformance.  

It’s a type of TXT record that you add to your DNS records.  

DMARC, which stands for Domain-based Message Authentication, Reporting & Conformance, is a rule that makes SPF and DKIM even better. It tells email providers what to do with emails that pretend to be from your business but don’t pass SPF or DKIM checks. This helps protect your business from fake or deceptive emails.

To create the record, follow these 5 steps

  1. Sign into your domain registrar and create a new record
  2. Select “TXT” as the type
  3. Set the “host” to _DMARC
  4. Set the “value” to v=DMARC1; p=none;
  5. Save the record and wait about 30 minutes for it to propagate

When setting up DMARC, you need to choose a policy for your emails—either none, quarantine, or reject. While Gmail suggests starting with “none” for basic protection, for stronger security, consider using “reject” or “quarantine.” 

However, be careful because this requires extra work to make sure it includes all the companies that send emails on behalf of your business. If you don’t set it up right, it could affect how your emails get delivered. 

Work with your tech experts to set up DMARC correctly and keep your emails safe.

To see if your settings work, send an email to a Gmail account and take a look at the header.  You should see that the email will PASS 3 times.

You can also check your records here: https://dmarcian.com/dmarc-inspector/

Keep the Brand Consistent

Make sure your email looks professional and is easily recognized by using the same domain for your “from” address as your main branded domain.

To follow DMARC rules, the domain in your “from” address should be the same as the main domain of your branded sending name. For instance, if your branded sending name is “lc.iftsdesign.com,” the main domain is “iftsdesign.com.” 

So, if you use “hello@iftsdesign.com” as your “from” address, it stays in line with the main domain. This helps keep everything connected and trustworthy.

Don’t Send As Gmail or Yahoo

Do you send emails via MailChimp or Active Campaign from ‘you’@gmail.com or ‘you’@yahoo.com?

Simple Solution – it’s time to stop.  Only send mass emails from your domain.

Mail providers like Gmail and Yahoo are getting more strict with their policies around the DMARC record.  So, if you are sending from one of the generic mail providers, it could affect if you land in the inbox vs the spam folder.

Unsubscribing Should Be Easy

These new requirements are all about making a person’s email inbox safer.  This includes them ONLY receiving emails they want.

So, how do you do this?

Make your unsubscribe option easy to find and one-click.

Place an unsubscribe link at the bottom of every mass email you send, which is where most people expect to find it.  

Be sure to check any pre-scheduled emails that you have…do they have an unsubscribe easily available?

Final Requirement – Keep Your Spam Rating Below 0.30%

Only send emails to people who want to receive them.  This is easy to do.

If too many people say your emails are spam, it can cause trouble. 

How many people is too many? 3 out of 1000…0.30%

What can happen if your spam rate goes above this?

Your emails might:

  • be late, 
  • go to the spam folder, 
  • or not be sent at all

Stay below 0.30%!

But how do you know what the spam rate is?

You can check Yahoo spam complaints in the Spam Reports. However, Gmail keeps their Spam Reports private. 

If you want to keep an eye on Gmail complaints, use Google Postmaster Tools. You’ll have to sign up with your domain and add a TXT record to prove that you own it.

This helps make sure your emails go where they’re supposed to without any problems.

Not Sure What To Do Next?

If this seems like a lot to accomplish, or you are not quite sure where to start, give IFTS a call at 412-559-7177 or email us at si@iftsdesign.com  

We have put together a package that will:

  • Audit your domain records
  • Review your deliverability
  • Set up the requirements from above
  • Get more emails delivered to your list

Help Articles From Mass Mailing Programs

Walkthrough of this setup in ClickFunnels

Walkthrough of this setup in ActiveCampaign

Walkthrough of this setup in MailChimp

Walkthrough of this setup in MailerLite

How to Whitelist an Email Address in Google: A Simple Guide

It is important to whitelist an email address so that important emails don’t end up in the spam or junk folder.

Gmail, Google’s email service, makes it quick and simple to put an email address on a whitelist. By adding an email address to the whitelist, you can ensure that all emails from that address will be delivered to your inbox.

Be aware, whitelisting an email address in Gmail does not guarantee that all emails from that address will be delivered to your inbox. Gmail’s spam filter is constantly evolving and may still mark some emails as spam. However, whitelisting an email address can significantly increase the chances of receiving those important emails.

Understanding Whitelisting

Whitelisting is a way of allowing emails from certain senders to get through spam filters and reach your mailbox directly. This is useful if you want to make sure that emails from individuals you know and trust always reach you, even if they contain potentially spam-like information.

When you whitelist an email address, you are telling your email provider that you trust that sender and want to receive their emails. This is really important for businesses that rely on email for communication with clients or customers, as important emails can sometimes be miss marked as spam and never reach their intended recipient.

Just remember, whitelisting doesn’t stop spam. Even if you have whitelisted some senders, hackers and scammers can still send emails through. It can, however, be a good approach to prevent unintentional rejection of those important client emails.

You can whitelist an email address in Google by adding the sender’s email address to your Contacts list or by creating a filter that allows their emails to bypass the spam filter. By doing so, you can relax knowing that emails from that source always arrive in your mailbox, even if they include potentially spam-like content.

Accessing Your Google Account Settings

To whitelist an email address in Google, you need to access your Google account settings. Here’s how:

  1. Open your web browser and go to Google.
  2. Click on the “Sign in” button located at the top-right corner of the page.
  3. Enter your Google account email address and password, then click on the “Sign in” button.

Once you are signed in, click on the “Google apps” button located at the top-right corner of the page.

From the drop-down menu, click on the “Gmail” icon.

You are now in your Gmail account inbox and ready to start whitelisting emails.

Creating a New Contact

The fastest way to whitelist an email address in Gmail is by simply adding the sender to your contact list. 

To do this, go to your inbox and hover over an email from the person whose email address you wish to add to your whitelist. When a person + icon appears in the top-right corner of the new tab, click and select “Add [sender] to Contacts.” This will add the sender’s email address to your contacts list and allow you to receive emails from them.

Navigating to the Filters and Blocked Addresses Tab

The other way to prevent emails from being sent to spam is to go to the Filters and Blocked Addresses tab in your Gmail settings following these quick steps:

  1. In your Gmail inbox, click on the gear icon located at the top-right corner of the page.
  2. From the drop-down menu, click on “Settings” and select “See All Settings”.
  3. Click on the “Filters and Blocked Addresses” tab, which is located near the top of the page.

You will now see your Gmail account settings page, where you can whitelist an email address through filters.

Overall, navigating to the Filters and Blocked Addresses tab in Google is a straightforward process that can help users better manage their email. Now, you are ready to create a new filter.

Creating a New Filter

Instead of just creating a new contact, you can create a new filter for keeping essential emails. By following these simple steps, users can ensure that important messages are never missed or marked as spam.

Entering the Desired Email Address

Now that you are in the “Filters and Blocked Addresses” tab, click on the “Create a new filter” tab.

In the “From” field, enter the email address that you want to whitelist. If you want to whitelist multiple email addresses, separate them with a comma, and continue to add to your list.

Selecting the Right Criteria

Once you have entered the desired email address, you can select the guidelines for the filter. You can choose to apply the filter to all incoming emails, or you can specify certain criteria such as keywords, subject lines, or attachment types.

For example, if you only want to whitelist emails from a certain sender with a specific subject line, you can enter those standards in the appropriate fields. You can also choose what action to take with the emails that meet the filter criteria, such as marking them as important or archiving them.

By creating a new filter with the desired email address and specifications, you can ensure that any important emails will not be sent to spam.

Choosing the Never Send to Spam Option

Now that you’ve created a new filter with the email address and criteria, you can also simply check the box “Never send it to Spam” without needing to select any other parameters.

Saving the Filter

After selecting the “Never send it to Spam ” option, or other criteria, click on the “Create filter” button to save the filter. This will ensure that all future emails from the whitelisted email address are delivered to the inbox.

We hope you have a better understanding of how whitelisting an email address in Google is an easy process that can help increase the likelihood that important emails from important clients are not missed. 

Again, we want to point out that whitelisting an email address does not guarantee that all emails from that address will be delivered to the inbox, but it is a great step to take.

Need more help?

Let us handle the important marketing details so you can focus on running a successful painting company! Email si@iftsdesign.com to find out more!

Local Lead Generation Techniques for House Painting Companies

Quality leads, better customers, less hassle

LEAD GENERATION FOR HOUSE PAINTERS, PART 2

Last time, we talked about generating leads for your painting business using Google Ads and Website Optimization.

Now, let’s talk about 4 more tactics as well as a plan to bring them all together.

LEAD GENERATION TACTIC #3 – SEARCH ENGINE OPTIMIZATION (SEO)

60% of all organic clicks go to the organic top 3 search results.

– Business2Community

Search engine optimization (SEO) is the process of adjusting a website’s architecture and content such that it receives a higher page rank in search engine results pages in response to certain queries. In an ideal world, customers would just type a few keywords related to your business into Google and learn that you provide the best value for your customers’ money.

76% of people using “near me” searches visit a related business within a day.

– Google

In the real world, there is a long list of known factors that go into how high your website and content will rank in search engine results and SEO works to make your business as attractive as possible.

Organic position 1 receives the highest number of standard SERP clicks.

– BrightLocal, 2019

Search engine optimization is a powerful tool.  It helps with attracting more qualified prospects who are ready to buy. If your website is optimized for search engines like Google and Bing, it will be more likely to be seen by potential clients who are conducting online searches for painting and handyman services.

The constant algorithm changes that Google makes are the largest obstacle to maintaining “good” SEO for your site. 

Businesses that rely on search engine optimization for lead generation often find it difficult to keep up with Google’s changes to search ranking numbers.  This dynamic nature of SEO means that many companies prefer to hire outside professionals to maintain their websites.

SEO leads have a 14.6% close rate, outbound leads (ex. direct mail or print advertising) have a 1.7% close rate.

– Search Engine Journal

LEAD GENERATION TACTIC #4 – EMAIL MARKETING

Email is ideal for generating leads since it can be tailored to each individual recipient and it has a low cost.

Email marketing continues to play an important role in any successful lead generation strategy, as it is widely regarded as one of the finest ways to communicate with consumers and prospects. In terms of bringing in new customers, expanding the reach of an existing brand, and converting existing customers, email marketing remains unrivaled.

42% of organizations believe email is one of their most effective lead generation channels.

– Circle Research

Use Dedicated Landing Pages In Your Emails

Each and every email you send should have a distinct purpose. Having a landing page dedicated just to said goal is a great way to keep your readers on the track you’ve set out for them. Every email must include one clear and concise call to action that instructs the recipient on what to do next.

Some example Calls To Action (CTA):

  • Get A Free Quote
  • Schedule Your Free Home Estimate
  • Download Our Moving Checklist
  • Make An Appointment

Companies see a 55% increase in leads when increasing their number of landing pages from 10 to 15.

– HubSpot

By using a landing page, you can make sure that all of your reader’s attention is on what you want them to do. There are no distractions or offers of other products to give them more choices. Just an easy way for the reader to do what you want, which means a higher conversion rate.

For most painting and handyman companies, a landing page will typically have a form to fill out or an appointment scheduler as the main action.

Bring Prospects Back To Your Website Via List Building

Know that most of the people who visit your website will never come back unless you keep in touch with them regularly.

One of the best ways to do this is to get more people to sign up for your email list.

Only 4% of website visitors are ready to buy.

– Marketo

Email subscribers choose to join your list and confirm who they are by clicking on a link (double-opt-in). They are very interested in what you have to offer, so they are more likely to buy from you. Think of them as leads who have already shown interest but need to be won over and cared for.

No matter what kind of business you run or what industry you’re in, if you have a website and want to turn visitors into repeat customers, you need to get them on your email list.

Email lists also protect you from any sort of changes to a platform or account cancellation.  A lot of companies invested millions of dollars getting Facebook followers so they could communicate with their followers for free.  Then, Facebook changed the rules and a company’s post will typically reach 10% maximum of their followers.  If that company wanted to be sure that their followers saw something they posted, they would need to pay for a Facebook ad to do this.

LEAD GENERATION TACTIC #5 – PAID ADVERTISING WITH FACEBOOK

Companies that engage in social selling get 199% better return on investment.

– Awario

You can show ads to people in your area based on their location, age, gender, interests, and a lot more with a social media business account. And social media sites make it easy to tell your followers what they should do.

31% of consumers say they are using social media channels to browse for new items to purchase.

– Aimia

Because ads on Facebook and other social media sites often target specific people based on their demographics or actions, you can use what you know about your customers to reach out to those you think would be more interested.  You can also retarget people that you know are interested in your services.

Facebook accounts for 50% of total social referrals and 64% of total social revenue.

– Business Insider

Facebook Messenger and Lead Generation Ads

Digital marketing makes it possible for local painting businesses to reach their ideal customers in ways we never thought possible. With Facebook Messenger marketing, you can put your ad in people’s inboxes or chat directly with new and potential customers. This works better and costs less than other digital ads.

Local businesses that use Facebook Messenger to promote their business have a huge advantage in being able to reach out to people who are actually interested in their product and live near them.

Facebook added two new features in 2019 to make it easier for your business to market itself. They added lead generation templates right to the Ads Manager to get people to go to a question-and-answer flow in Messenger that is run automatically.

And an appointment booking interface API that can be connected to a business’s calendaring system so that people can see the most up-to-date available appointments.

Messenger marketing is about SO MUCH MORE than just ads and chatbots

When you use Messenger for marketing, you can put an ad in the chat inbox of your ideal customer, where it will be hard to miss. But there’s more…

You can: make interactive stories, give customer service by answering FAQs, customize product or service suggestions, book appointments, send purchase or shipping confirmations, send newsletters and notifications of new blog posts, deliver downloadable content like lead magnets or catalogs, and send event reminders.

LEAD GENERATION TACTIC #6 – REPUTATION MARKETING

The people who work for you or buy from you now trust you enough to do so.

But how do you get new prospects to trust you and your business?

How do you get leads to turn into sales? 

With reviews and testimonials on your website and on other sites like Google, Yelp, Facebook, and review sites that are specific to your industry, like Angi.

Before making a purchase, over 90% of people in the United States look online for reviews and recommendations.

90% of online users trust reviews.

– Google

If a lead visits your website or your business’s online presence before or after the research phase of their buying cycle, they should get a clear and bold message about how great your business is. 

Make sure that NEW reviews and testimonials are easy to find on your website. No one will be impressed by a testimonial from three years ago, and it won’t show prospects what you can do for them now.

44% of consumers will not consider a review to be relevant if it was written more than one month ago.

Power Reviews

You can easily automate the posting of reviews and testimonials on your website with cheap reputation management services that gather reviews and post them where they matter most. Good star ratings and customer reviews have been shown to have a big impact on how consumers decide what to buy.

HOUSE PAINTING LOCAL LEAD GENERATION

A good lead generation strategy includes elements that draw in the best prospects, which are people who have said they need or are interested in your services offered and want to find out more about what you have to offer.

These leads are most likely to turn into customers quickly and easily because they are ready to buy. That’s why your lead generation strategy should avoid spam and general telemarketing that reaches people who might not be interested in your product. Instead, it should focus on building you a list of qualified leads who are willing to pay good money for a service you sell.

When you have a good lead generation strategy, you can use effective activities and a focused approach to get qualified leads that turn into loyal customers.

Your strategy should try to get prospects’ attention, make it easy for them to find your business, and turn prospects into customers.

Your plan for getting leads needs to be as flexible as the people you’re trying to reach. Make and test appealing offers, calls to action, landing pages, and lead generation forms, and then promote them through a variety of channels and platforms.

Find the ones that work and do more of those.

A good lead generation strategy takes planning and consistent work to bring in good leads for your business, but the return on investment (ROI) is unbeatable when compared to traditional and outbound marketing methods.

NEED HELP?

This publication is not a how-to guide. Instead, it is a source of information that will help you make smart choices when making and putting into action a marketing plan to get more leads for your painting business.

There are some business owners who know enough about online marketing to do it on their own. But because the tools, rules, and best practices that make up online marketing today are always changing and growing, others should think about working with professional digital marketers who have experience with local lead generation to make sure their campaigns are effective and bring in the most money.

Talk with IFTS today for more details at 412.715.6266!