How to Make Your Law Firm Show Up in AI Tools Like ChatGPT (2025 Guide)

If you’re wondering why your law firm isn’t being cited by tools like ChatGPT or Perplexity, you’re not alone. 

AI platforms don’t just pull random content — they select structured, trusted sources. 

In this guide, you’ll learn exactly how to optimize your law firm’s online presence so AI tools want to feature your content as an answer.

AI Doesn’t “Search” — It Synthesizes

Unlike Google, which gives users a list of search results, AI tools provide a single synthesized answer. That answer might be generated from multiple sources, but it reads like a summary written by an expert.

To generate that answer, large language models (LLMs) like ChatGPT or Perplexity scan and process billions of web pages, weighing a few factors within the content: 

  • Credibility
  • Structure
  • Clarity

That means if your firm’s website content isn’t optimized for how AI works — it may as well be invisible.

AI Ranking Factor 1 - Structured Content Wins Attention

AI tools aren’t reading your site word-for-word. 

They’re scanning for predictable structures that help them locate and extract answers quickly. Think of it like a judge skimming a legal brief — if it’s disorganized, they move on.

What You Can Do:

  • Use headers (<h2>, <h3>) to break content into logical sections.
  • Add FAQs to key pages (especially practice area pages).
  • Keep paragraphs short, use bullet points, and create standalone pages for specific services (e.g., “Contested Divorce in Allegheny County”).

FAMILY LAW EXAMPLE

A page titled “Child Custody in Pennsylvania: What Parents Should Know” with clear questions and answers is far more likely to be used by AI than a long generic blog post.

AI Ranking Factor 2 - Schema Markup = Speak AI’s Language

Schema is structured code that lives behind the scenes on your website. It tells AI what kind of page it’s looking at, who it’s about, and what role it plays.

For example, schema can identify a page as:

  • A law firm
  • An attorney bio
  • A FAQ section
  • A how-to article
  • A local business with a specific address and phone number

Without schema, AI has to guess what your content is. With schema, it’s handed the information clearly — which increases the chance you’ll be used as a source.

What You Can Do:

  • Use plugins like Yoast SEO, RankMath, or TechnicalSEO.com’s schema builder.
  • Add schema types like:

    • LocalBusiness
    • Attorney
    • FAQPage
    • WebPage

  • Fill in fields like bar number, practice areas, location, logo, and links to Avvo or Justia.

An FAQ page marked with the FAQPage schema is much more likely to be quoted in an AI answer than a plain-text blog post.

AI Ranking Factor 3 - Citations and Timestamps Boost Credibility

Language models love content they can verify

One way they judge that is by checking if your content includes citations to official sources or laws — and whether it looks recent.  An article in 2025 is much more likely to be trusted than one from 2015.

What You Can Do:

  • Include legal citations in your content. For example:
    “According to 23 Pa. C.S. § 5321…”
  • Add a “Last Updated” date to every blog post and service page.
  • Refresh content every 6–12 months, even if just to confirm accuracy.

GENERAL LAW EXAMPLElega

A blog post last updated in 2018 is unlikely to be cited today — even if the law hasn’t changed.

AI Ranking Factor 4 - Internal Linking Builds Trust Signals

Search engines and AI both evaluate how your website’s content connects. 

An internal link is a link on your website to another page on your website.  Strong internal links tell the algorithm that your site is cohesive and authoritative.

What You Can Do:

  • Link from blog posts to related practice area pages.
  • Link attorney bios to articles or pages they authored.
  • Link FAQs to deeper explanations on other pages.

The more well-connected your pages are, the more likely AI is to view your site as a source of truth.  It also lets AI know more about how your website is structured and where it can find information.

AI Ranking Factor 5 - Off-Site Mentions Increase Trustworthiness

Even if your content is structured and cited, AI still looks for external validation — other websites mentioning or linking to your firm. 

These “off-site signals” function like digital reputation markers.

What You Can Do:

  • Submit your firm to legal directories like Avvo, Justia, Lawyers.com and FindLaw
  • Keep your Google Business Profile updated.
  • Use a tool like BrightLocal to ensure your name, address, and phone number (NAP) are consistent across the web.

GENERAL LAW FIRM EXAMPLE

One of our client firms corrected their directory listings using BrightLocal, and soon after began appearing in Perplexity’s legal answers.

Bonus Ranking Factor Tip: AI Cares About Intent, Not Just Keywords

Old-school SEO focused on stuffing in phrases like “DUI lawyer Pittsburgh” or “Family Lawyer Cleveland”. 

Today’s AI tools look for intent — the actual meaning behind the question.

That’s why it’s better to write content that directly answers what a user might ask, like:

  • “Can I lose custody if I lose my job?”
  • “What happens at the first hearing in a divorce case?”
  • “How much does a DUI lawyer cost in PA?”

What You Can Do:

So, Will AI Choose You?

AI isn’t replacing lawyers — but it is replacing the way clients find them.

If your content is well-structured, up to date, cited, and trustworthy — AI will notice. If not, you’ll be ignored, no matter how long your site has been online.

Want help building a site that AI loves as much as humans do? Let’s talk!

And if you missed our other videos on how AI is changing law firm marketing, check out the full YouTube Playlist Here!

The AEO Checklist: 5 Ways to Make AI Recommend Your Law Firm Over Your Competition

If your law firm is still relying on traditional SEO alone to get more clients, you’re already falling behind. 

Search is no longer about 10 blue links on page one of Google — it’s about being the single answer.

Thanks to the rise of AI tools like ChatGPT, Google Gemini, and Perplexity, consumers are no longer searching — they’re asking. And if your firm isn’t the one being recommended, then you’re effectively invisible.

This shift is called Answer Engine Optimization (AEO) — and it’s completely changing how law firms get found online.

In this article, you’ll get the 5-step AEO checklist we use to help law firms like yours earn AI recommendations over larger, more established competitors. 

Even better? 

You don’t need a technical background to implement most of these — just a commitment to showing up as the most helpful and trustworthy answer.

Why AEO Matters More Than Ever

Traditional SEO was about getting your site ranked in a list. You were one of many results.

AEO is about becoming the only answer.

Here’s the difference:

  • Old SEO: Compete for page 1. Hope someone clicks.
  • New AEO: Be the one answer AI tools recommend. Get selected instantly.

Whether a client says, “Hey Siri, who’s the best divorce lawyer near me?” 

or types “how long does a hit-and-run lawsuit take in Pennsylvania?” into Perplexity.ai 

— the engine is no longer presenting a list. It’s presenting an answer.

Let’s make sure that answer is you.

The 5-Part AEO Checklist for IFTS Uses To Get Law Firms More Clients Online

Step 1. Add Schema Markup (a.k.a. Structured Data)

Problem: AI engines can’t “read” your website like a human.  You have to tell them in a special way.

Our Solution: Schema markup tells them exactly who you are, what you do, and why you’re trustworthy in code they can read easily.

What to do:

  • Add schema types to your website:

    • Attorney

    • LocalBusiness

    • FAQPage

  • Include fields like:

    • Name, logo, phone, address

    • Bar number

    • Links to trusted directories (Avvo, Justia, Google Business Profile)

  • Tools to help with implementation: TechnicalSEO.com, RankMath, Yoast, Schema Pro

Pro Tip: If your website is created in WordPress, a plugin can auto-generate this for each page — no coding needed.

Step 2. Write AI-Friendly FAQs for Your Website, Social Media and YouTube Channel

Problem: Most FAQ pages are generic, outdated, or written for humans — not machines.

Our Solution: Write short, specific, well-cited answers to local legal questions.

What to do:

  • Add 5–10 FAQs per service area (e.g. personal injury, DUI, family law).
  • Keep answers short and to the point
  • Use natural language, like a client would ask.
  • Cite laws, court rulings, or stats when possible.

Need inspiration?

  • Use Google’s “People Also Ask” box.
  • Check out AlsoAsked.com to find real-world phrasing.
  • Check out answerthepublic.com 
  • Write down all of the questions that clients commonly ask you

Pro Tip: Answer one FAQ per page when possible. AI tends to pull from single-topic sources.

Step 3. Get Credible Backlinks (Trust Signals)

Problem: AI judges your credibility based on who links to your site — just like Google does.

Our Solution: Earn backlinks from authoritative legal and regional sources that attorneys can commonly be found within.

What to do:

  • Submit your website and firm information to:
    • State bar association directories
    • Legal directories like Avvo, Justia, Martindale
    • Local Chamber of Commerce or BNI groups
  • Pitch legal blog articles or guest posts – include your website in the author bio paragraph
  • Offer to speak at CLE events or law school panels (then ask for a bio link)

Pro Tip: One backlink from a legal site is better than 50 from general blogs.

Step 4. Create Author Pages or Bio Pages for Each Attorney

Problem: AI wants to know who is writing your content.

Our Solution: Showcase your attorneys as credible experts on your website (this builds E-E-A-T: Experience, Expertise, Authority, Trust).

What to do:

  • Make sure every lawyer has a detailed bio page on your firm’s website.
  • Information to Include:
    • Headshot
    • Credentials and bar affiliations
    • Personal intro (humanizes your team)
    • Links to their Avvo, LinkedIn, and Bar profiles
    • List of authored articles and speaking events
    • An intro video or two of that attorney

Pro Tip: If you’re posting vlogs, blogs or legal guides, include an author box linking back to that attorney’s profile.

Step 5. Ensure NAP Consistency in Every Directory (Name, Address, Phone)

Problem: Even small inconsistencies (like “Rd.” vs “Road”) can confuse AI.  So if your address differs from directory to directory, AI won’t know which is the correct information to return.  Therefore, it won’t pick your firm to show as the answer.

Solution: Make your business info 100% consistent everywhere.

What to do:

  • Audit your listings on:

    • Google Business Profile
    • Yelp
    • Facebook
    • Avvo
    • Bing
  • Use tools like BrightLocal or Moz Local to scan your NAP across 100+ directories.
  • Match exactly on:
    • Schema markup
    • Website footer
    • Contact page
    • Online profiles

Pro Tip: If you’ve moved or changed phone numbers, update everywhere — or purchase a tool like BrightLocal  to help.

Even Implementing 3 Out of 5 Tasks On This Checklist Can Move the Needle

The great thing about AEO is that it doesn’t reward the biggest budget — it rewards the most helpful, trusted, and structured firm.

If you implement even three of these five steps, you’ll start appearing more often when AI engines are asked legal questions in your area.

If you implement all five?

You stop being part of the list — and start becoming the only answer.

So, What’s Next With AEO?

In the next article (and video), we’ll break down exactly how answer engines like ChatGPT and Perplexity decide which legal content to trust — including what signals they use and how to earn them.

Want our full roadmap?

Download The Law Firm Client Magnet Method — a free resource showing how video + AI can transform your law firm’s marketing in 2025 and beyond.

What Is AEO (Answer Engine Optimization) and Why Should Law Firms Care?

The world of search is changing — fast.

People are using AI more and more…and Google is coming in second.

So, what do you do?

For years, law firms have focused their marketing efforts on showing up on page one of Google. But in 2025 and beyond, ranking on page one may no longer be enough. In fact, it might make your law firm completely invisible.

Enter Answer Engine Optimization (AEO) — the next evolution in online searching and the key to making your firm the trusted answer in a world dominated by AI tools.

In this article, we’ll break down what AEO is, how it differs from traditional SEO, and what your law firm can start doing right now to stay ahead of the curve.

The Shift from SEO to AEO

SEO (Search Engine Optimization) has long been the go-to strategy for improving a website’s visibility. 

The goal? 

Land on the first page of Google when someone searches for a keyword like “divorce attorney in Pittsburgh”.

That strategy made sense when people clicked through results, compared multiple sites, and made their own decisions.

However, the way people are now searching has fundamentally changed.

With tools like ChatGPT, Google Gemini, Perplexity, Grok, Microsoft Copilot, Alexa, and Siri, we’re no longer just typing keywords into a search bar — we’re asking full legal questions like:

“Who is the best personal injury attorney near me who handles hit-and-run cases?”

“What is the first thing I should do when I get a DUI?”

“Do I need an attorney to help me set up my business?”

And instead of getting a list of 10 links, users often get one direct answer — a single law firm’s name, maybe two.

[Audrey – insert image here]

If your firm isn’t chosen by the AI as that answer? You might as well not exist.

This is where Answer Engine Optimization comes in.

What Is AEO (Answer Engine Optimization)?

AEO is the process of optimizing your online presence so that AI-powered search engines select your law firm as the best, most trusted answer to a user’s question.

Instead of focusing solely on keywords, backlinks, and ranking positions like SEO, AEO is focused on:

  • Clarity – Is your content easy to understand, direct, and helpful?
  • Context – Does your website answer specific legal questions thoroughly and accurately?
  • Trust – Are you cited by others, do you have a lot of reviews, and are you clearly verifiable as a reputable legal source?

💡 Remember: AEO isn’t about being in a list. It’s about being the answer.

Why Lawyers Should Care About AEO

1. AI Tools Are Already Replacing Traditional Search

From Apple’s Siri to Google Gemini, AI tools are now built into nearly every device and browser. Your future clients are already using these tools to find legal help — often without ever visiting Google.

2. Voice Search Is Dominating

Over 50% of searches are now voice-based. And voice assistants like Alexa or Siri don’t read a list — they choose one answer or maybe two. If your content isn’t structured in a way that those tools can parse and trust, you won’t be the one they recommend.

3. AI Is Biased Toward Trust and Structure

AEO allows smaller and mid-sized law firms to compete with big players — not by outspending them on ads, but by becoming the most helpful, clearly structured, and trusted answer available.

5 Actionable AEO Strategies Your Law Firm Can Start Using Today

You don’t need a huge budget to benefit from AEO. You just need to start thinking like the AI engines that are making these recommendations.

Here’s what you can do right now:

1. Answer Legal Questions Clearly on Your Website

Instead of only talking about your services, start publishing content that answers real questions people ask. These can include:

  • “What should I do after a hit and run in Pennsylvania?”
  • “How long does a landlord have to return a security deposit in Ohio?”
  • “What happens if I miss a child custody hearing?”

Each of these questions should have its own page or blog post with a direct, plain-English answer. Bonus points for including citations to relevant laws or bar association guidelines.

The easiest way to create this content is to make a list of the ten most common questions you hear from your clients.  Then, create a video of yourself answering these questions.

Next, take that video and transcribe it into a blog that you can create a page for on your website.  Finally, using the blog and video, post it all over your social media so it’s seen everywhere and easily found by AI engines looking for answers. 

2. Add Schema Markup to Your Website

Schema markup (also called structured data) helps AI engines understand who you are and what you do.

You should be using:

  • LocalBusiness or LegalService schema
  • FAQPage schema for question-answer pages
  • Review schema to highlight positive testimonials

This can be added via plugins like Yoast SEO, Rank Math, or manually with JSON-LD in your site’s header. 

If you are unsure about adding this piece of code, be sure to consult with your firm’s website designer.  

IFTS can also help you with this task – just ask!

3. Build and Maintain Online Reviews

AI looks for signs of reputation and trust.

In other words, the more reviews you have, the better!

That means you should:

  • Consistently ask happy clients to leave Google reviews
  • Respond to all reviews — both good and bad
  • Link to your review platforms from your website (make sure to have a “Reviews” page where people can easily read what others are saying about you

Tools like Review Squirrel or GoHighLevel can help automate this process for your firm.

4. Use Natural, Conversational Language (NO JARGON)

AI prefers content that sounds like a real human wrote it.

Instead of 

“Our firm handles multi-jurisdictional tort claims,” 

You might say:

“We help injured people across state lines get the compensation they deserve.”

Your goal is to mirror how your clients actually speak, especially for voice search.

Be sure to sound as much like your clients as possible.  The next time you are in a meeting with a new client, be sure to make note how what they are saying and what questions they have.

5. Cite Reputable Sources

AI models are trained to look for evidence and reliable backing.

Link to:

  • State statutes
  • Court decisions
  • Bar association articles
  • .gov and .edu sites

These types of sites are seen as more trustworthy.  So, if you are talking about content found on them, you should be seen as trustworthy as well.

This all increases the chances of AI recommending you when interacting with someone.

AEO Levels the Playing Field for Smaller Firms

Want to know the best part about AEO?

It doesn’t reward the biggest firm. It rewards the best answer.

That means a solo practitioner who answers questions clearly, with citations and reviews, can beat out a 100-attorney mega firm with a vague, keyword-stuffed website.

This is your opportunity to own your niche — whether it’s criminal defense, personal injury, or estate planning — in your region.

Start by creating videos and blog pages on very specific topics that your clients care about.  Then, share them everywhere!

Final Thoughts: Don’t Wait to Make the Shift

AI isn’t the future. 

It’s already here.

Firms that adapt to this new reality will capture the next generation of clients while others fade from visibility.

Check out our free book The Law Firm Client Magnet Method for deeper strategies on using video + AI to grow your practice automatically.