Why You Should Care About Net Neutrality

The Net Neutrality principle was originally coined and defined by Columbia Law school professor, Tim Wu in 2003.  The principle is based on the concept that the Internet should be ‘open’, permitting data to flow freely without special consideration of the endpoints, namely the sender and receiver, and without consideration of the endpoints’ platforms, applications or equipment.

Without Net Neutrality, Internet Service Providers (ISPs) can filter content or throttle speed from ‘not-in-network’ content providers and competitors.  For businesses, abusers steer consumers away from their content or compel them to pay-to-play.  For consumers, abusers limit access and induce providers, such as Netflix to, increase pass-along costs.

In recent years, the Net Neutrality principle has been linked to Net Neutrality rules as the Executive branch in Washington attempted to ensure a level playing field for all.  The linkage and subsequent rules have become highly politicized and present yet another potent source of disagreement in Washington.  The new Chairman of the Federal Communications Commission (FCC), Ajit Pai, has signaled he intends to reverse and/or not enforce protection rules enacted during the Obama presidency.  The FCC is overreaching its authority regardless of which party controls the Executive branch.

Consumers, small businesses, and large businesses alike should take notice.  Net Neutrality as a guiding principle is congruent with the principles of an open and equality-based democracy.   Note also however; as opponents of Net Neutrality rules counter, a heavy-laden set of regulations stifles business innovation, investment, and economic growth.

Neither the pure approach of Net Neutrality regulations favored by the Democrats nor the pure dismantlement of regulations approach favored by the Republicans are tenable in the modern age.  The core problem stems from the fact that in the absence of a bipartisan atmosphere, the FCC and other forces are attempting to force the needle left and right to cope with an outdated Telecommunications Act of 1996.  Lean too far left and we end up with stifling regulation which impede business investment and US economic growth. Lean too far right and we end up with a deeply concerning loss of consumer privacy where your data is owned, not by you, but by the public and private sector.  Additionally, move too far right and hasten the growth of monolithic too-big-to-fail business entities which crowd out smaller business competition.

My basic tenets include:

  • The Net Neutrality principle is central to a free and open democracy in the modern age
  • The American people deserve considerable more control over their personal data; and restrictions for how data may be used by the public and private sectors
  • Businesses, big and small, deserve an environment which promotes investment, growth, and fair-play
  • Our federal government must work collaboratively to help our society nimbly adapt to an ever-changing digital world in the 21st century
  • A bipartisan, light-touch, non-onerous set of commonsense rules need to be included within an overhaul of the outdated Telecommunications Act of 1996

What can you do? Contact your elected officials in Washington to encourage them to work together to craft and enact moderate, forward-thinking telecommunications legislation which, in turn, will help our country remain strong and committed to our core democratic principles.

Guest Post Written by Hunter H. Hopkins, IT Consultant, and Owner of Triple H Solutions.  Interested in hearing more? Join our newsletter at www.triplehsolutions.com/newsletter

Get More Clients – A 7-Point Checklist to Increase Your Website Inquiries for Law Firms (or any other small business)

 

Have you ever wondered if your website is any good?  Better yet, have you ever wondered if Google thinks that your website is any good?  If no one visits your website, you won’t get any social shares or traffic.  Even worse, you won’t increase your Google ranking and get your website on that elusive first page with the amazing click-rates.

Follow the tips below, and you will increase the likelihood of your website ranking higher and generating more traffic.  Here is a 7-point checklist that will help you get started:

  1. Make sure that your website has an SSL certificate

Starting at the end of January 2017, Google Chrome will now alert users that a site is not secure if there is no SSL certificate and the site collects credit card or password information.  They intend to expand this rule to all websites.  Be proactive and protect your online presence with an SSL certificate.  Additionally, Google looks favorably upon websites that have certificates currently.

  1. Put your phone number in large font in the header of your website.

According to Google Mobile Movement, 88% of consumers who search for a type of local business on a mobile device call or go to that business within 24 hours.  You want it to be as easy as possible for that prospect or client to get in touch with you.  The easier it is, the more likely they are to send that email, pick up the phone or visit your business.  60% of local businesses don’t have their phone number on their website (according to BIA Kelsey).  Make sure that you aren’t one of them!

  1. Include compelling H1 or H2 headlines on your homepage

When it comes to writing headlines, it’s important that you include at least one keyword and format them properly using H1, H2, & H3 tags to tell Google what your page is about.  This should result in Google sending proper traffic to your site.

  1. Make sure that your content is keyword rich and describes exactly what your business does

By having at least 500 words of benefi­t-driven, keyword-rich content to tell Google what your website is all about, you will have a lot better chance of attracting the right visitors.  Remember, content is king so make sure that you have copy that is unique to YOU!

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  1. Include your top 3 practice areas with benefi­t-driven, keyword-rich copy

Try to minimize the legal jargon and speak to the average individual.  Let your site visitors know that you understand their problem and that you are the person to ­fix their problem. A simple trick is to minimize the times that you say “we” and instead use “you” or “your”. Try it!

  1. Professional branding is a must

Your website is your online face to the world and you only have 8 seconds to make a lasting impression.  Make sure that you have a professional logo, strong brand messaging and great looking aesthetics.  Try to build your personal brand into your business.  People trust individuals and like to put a face to a company.

  1. Be impossible to resist

Create a lead magnet (ebook, guide, checklist, etc.) to offer to your website visitors.  Make sure that it will be of great value to them, so that they want to provide their email address to download it.  When you email it to them, surprise them with a special offer available only to those who download it.  Keep the lead magnet short and easy to read.  Avoid industry jargon.

 

To recap, 7 quick wins that you can implement for your homepage are:

1. Make sure that your website has an SSL certificate
2. Put your phone number in large font in the header of your website
3. Include compelling H1 or H2 headlines on your homepage
4. Make sure that your content is keyword rich and describes exactly what your business does
5. Include your top 3 practice areas with benefi­t-driven, keyword-rich copy
6. Professional branding is a must
7. Be impossible to resist

If you found these 7 tips helpful, download the entire 47-point guide from Integrity First Technology Solutions.

 

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Does my Business Need a Website?

Example website for a company

If you are asking yourself, “Does my business need a website?” the answer is unequivocally “YES!”  Over 2.6 billion local searches are performed monthly (Small Business Community – https://smallbusinesscommunity.org/2013/03/15/online-marketing-for-local-business-introduction/).  Having a website isn’t just for e-commerce anymore; it’s a must for any legitimate business.  Your website should be the hub to your marketing plan.

You should implement a website for a number of reasons:

  1. Websites provide your contact information and location easily: 43% of searches use a local keyword.  86% of those convert to a phone call or visit to your physical location, according to SE Leads (http://localvox.com/resources/marketing-statistics/).  People aren’t just relying on the Yellow Pages or other print directories anymore. Instead, they’re trusting Google to list local businesses based on their search terms and location.
  1. Websites provide information about your business: Businesses spend thousands of dollars creating paper brochures and fliers that end up being thrown away or misplaced on desks.  Having a website allows you to change information real-time without having to pay printing costs. Customers and prospects will always receive the latest information when they visit your site.
  1. Websites allow you to attract new customers: Over 2.4 billion people use the internet daily.  By not having a website, you miss out on these potential customers.  Have you ever heard a business owner say, “No thanks, I have enough business”?
  1. Websites can establish trust and credibility: What your website looks like affects the perceived value of your business.  If it looks unappealing, is rife grammar mistakes and has broken functionality, people are going to assume that your business is exactly the same: dysfunctional.  Your website is a reflection of you and your business.  By having one that is grammatically correct and well structured, your business will gain instant credibility and represent the true nature of your expertise.  One important thing to remember is that it is BETTER TO HAVE NO WEBSITE THAN A BAD ONE.
  1. Websites can provide reviews, testimonials and your completed projects: People like to see that you are capable of doing the work that they want to hire you to do.  They also like to know that other people enjoyed working with you.  Therefore, providing customer testimonials or allowing reviews of your company online help to showcase your expertise and the qualities that make working with you unique.  You can also provide details of completed projects, showing the quality of your work.
  1. Websites provide the opportunity for a Vanity Email: Along with your site comes the ability to have an email address that is you@yourwebsite.com.  You may think that the Gmail, Yahoo! or Hotmail account that you currently have is fine, but it lacks professionalism.  A vanity email is much easier to remember and will resonate with your clients.  A 2015 Verisign study concluded that 65% of consumers consider a vanity domain to be more credible than a generic email account.
  1. Websites allow you to have a company blog or event page: A blog or event page on your site allows you to provide your clients with your latest promotions, events, discounts and more.  The blog also allows you to establish your expertise with your customers by writing high quality content that is relevant to them and your field.
  1. A website allows YOU to save time and money: Your website provides your clients with 24/7 access to your company and any information that you provide.  If you add a customer portal, ticketing system or even an FAQ section, you will streamline your process and decrease YOUR cost of customer support.
  1. A website allows you to keep up with your competition: I can guarantee that at least one of your competitors is online and if you are not, the additional people that they can reach will not even know about you.  Why make it easy for another company to beat you?  A good site can help level the playing field between big and small companies.

If you want to establish rapport with a broader set of customers, provide up to date information about your company, easily answer questions from clients, reach a new set of prospects and compete with your largest competitors, then a website is for you.  Integrity First Technology Solutions can help you create a successful website and more.  Contact us today!