email filtering – IFTS, Inc. Blog

Do you or your business send mass emails to your clients from services like GoHighLevel, MailChimp, Active Campaign or others?

If so, your email deliverability may be in danger! Simply put, your clients and prospects may stop seeing your emails in their inboxes.

Why is this?

Late last year, Google announced that they will be implementing new email security checks starting February 1, 2024. They will also change the way that emails are accepted into the inbox.

If you don’t meet these new requirements – NO INBOX FOR YOU!

Once Google made this announcement, other email providers jumped on this train as well, such as Yahoo and AOL.

So, what are these new sending requirements and how do you reach compliance?

Let’s talk about that…

Only Send Emails Using Your Branded Sending Domain

Make sure more people see your emails by taking charge of how your emails look. You can do this by creating a special sending name that represents you. This way, you won’t have the standard “sent via msgsndr.com” message, and your emails will have a better chance of reaching inboxes.

If you send a lot of emails to Google and Yahoo users, you’ll need to set up this special sending name starting in February. Just remember, it might take 2 to 4 weeks for everything to work smoothly after you set it up.

So, when your bulk email program asks who the sender is and the name, be sure to use you@yourdomain.com

DMARC Email Authentication

Okay, this is about to get fairly technical, so put on your IT hat (or get the nearest teenager to help you)…

DMARC stands for Domain-based Message Authentication, Reporting and Conformance.

It’s a type of TXT record that you add to your DNS records.

DMARC, which stands for Domain-based Message Authentication, Reporting & Conformance, is a rule that makes SPF and DKIM even better. It tells email providers what to do with emails that pretend to be from your business but don’t pass SPF or DKIM checks. This helps protect your business from fake or deceptive emails.

To create the record, follow these 5 steps

Sign into your domain registrar and create a new record
Select “TXT” as the type
Set the “host” to _DMARC
Set the “value” to v=DMARC1; p=none;
Save the record and wait about 30 minutes for it to propagate

When setting up DMARC, you need to choose a policy for your emails—either none, quarantine, or reject. While Gmail suggests starting with “none” for basic protection, for stronger security, consider using “reject” or “quarantine.”

However, be careful because this requires extra work to make sure it includes all the companies that send emails on behalf of your business. If you don’t set it up right, it could affect how your emails get delivered.

Work with your tech experts to set up DMARC correctly and keep your emails safe.

To see if your settings work, send an email to a Gmail account and take a look at the header. You should see that the email will PASS 3 times.

You can also check your records here: https://dmarcian.com/dmarc-inspector/

Keep the Brand Consistent

Make sure your email looks professional and is easily recognized by using the same domain for your “from” address as your main branded domain.

To follow DMARC rules, the domain in your “from” address should be the same as the main domain of your branded sending name. For instance, if your branded sending name is “lc.iftsdesign.com,” the main domain is “iftsdesign.com.”

So, if you use “hello@iftsdesign.com” as your “from” address, it stays in line with the main domain. This helps keep everything connected and trustworthy.

Don’t Send As Gmail or Yahoo

Do you send emails via MailChimp or Active Campaign from ‘you’@gmail.com or ‘you’@yahoo.com?

Simple Solution – it’s time to stop. Only send mass emails from your domain.

Mail providers like Gmail and Yahoo are getting more strict with their policies around the DMARC record. So, if you are sending from one of the generic mail providers, it could affect if you land in the inbox vs the spam folder.

Unsubscribing Should Be Easy

These new requirements are all about making a person’s email inbox safer. This includes them ONLY receiving emails they want.

So, how do you do this?

Make your unsubscribe option easy to find and one-click.

Place an unsubscribe link at the bottom of every mass email you send, which is where most people expect to find it.

Be sure to check any pre-scheduled emails that you have…do they have an unsubscribe easily available?

Final Requirement – Keep Your Spam Rating Below 0.30%

Only send emails to people who want to receive them. This is easy to do.

If too many people say your emails are spam, it can cause trouble.

How many people is too many? 3 out of 1000…0.30%

What can happen if your spam rate goes above this?

Your emails might:

be late,
go to the spam folder,
or not be sent at all

Stay below 0.30%!

But how do you know what the spam rate is?

You can check Yahoo spam complaints in the Spam Reports. However, Gmail keeps their Spam Reports private.

If you want to keep an eye on Gmail complaints, use Google Postmaster Tools. You’ll have to sign up with your domain and add a TXT record to prove that you own it.

This helps make sure your emails go where they’re supposed to without any problems.

Not Sure What To Do Next?

If this seems like a lot to accomplish, or you are not quite sure where to start, give IFTS a call at 412-559-7177 or email us at si@iftsdesign.com

We have put together a package that will:

Audit your domain records
Review your deliverability
Set up the requirements from above
Get more emails delivered to your list

Help Articles From Mass Mailing Programs

Walkthrough of this setup in ClickFunnels

Walkthrough of this setup in ActiveCampaign

Walkthrough of this setup in MailChimp

Walkthrough of this setup in MailerLite

It is important to whitelist an email address so that important emails don’t end up in the spam or junk folder.

Gmail, Google’s email service, makes it quick and simple to put an email address on a whitelist. By adding an email address to the whitelist, you can ensure that all emails from that address will be delivered to your inbox.

Be aware, whitelisting an email address in Gmail does not guarantee that all emails from that address will be delivered to your inbox. Gmail’s spam filter is constantly evolving and may still mark some emails as spam. However, whitelisting an email address can significantly increase the chances of receiving those important emails.

Understanding Whitelisting

Whitelisting is a way of allowing emails from certain senders to get through spam filters and reach your mailbox directly. This is useful if you want to make sure that emails from individuals you know and trust always reach you, even if they contain potentially spam-like information.

When you whitelist an email address, you are telling your email provider that you trust that sender and want to receive their emails. This is really important for businesses that rely on email for communication with clients or customers, as important emails can sometimes be miss marked as spam and never reach their intended recipient.

Just remember, whitelisting doesn’t stop spam. Even if you have whitelisted some senders, hackers and scammers can still send emails through. It can, however, be a good approach to prevent unintentional rejection of those important client emails.

You can whitelist an email address in Google by adding the sender’s email address to your Contacts list or by creating a filter that allows their emails to bypass the spam filter. By doing so, you can relax knowing that emails from that source always arrive in your mailbox, even if they include potentially spam-like content.

Accessing Your Google Account Settings

To whitelist an email address in Google, you need to access your Google account settings. Here’s how:

Open your web browser and go to Google.
Click on the “Sign in” button located at the top-right corner of the page.
Enter your Google account email address and password, then click on the “Sign in” button.

Once you are signed in, click on the “Google apps” button located at the top-right corner of the page.

From the drop-down menu, click on the “Gmail” icon.

You are now in your Gmail account inbox and ready to start whitelisting emails.

Creating a New Contact

The fastest way to whitelist an email address in Gmail is by simply adding the sender to your contact list.

To do this, go to your inbox and hover over an email from the person whose email address you wish to add to your whitelist. When a person + icon appears in the top-right corner of the new tab, click and select “Add [sender] to Contacts.” This will add the sender’s email address to your contacts list and allow you to receive emails from them.

Navigating to the Filters and Blocked Addresses Tab

The other way to prevent emails from being sent to spam is to go to the Filters and Blocked Addresses tab in your Gmail settings following these quick steps:

In your Gmail inbox, click on the gear icon located at the top-right corner of the page.
From the drop-down menu, click on “Settings” and select “See All Settings”.
Click on the “Filters and Blocked Addresses” tab, which is located near the top of the page.

You will now see your Gmail account settings page, where you can whitelist an email address through filters.

Overall, navigating to the Filters and Blocked Addresses tab in Google is a straightforward process that can help users better manage their email. Now, you are ready to create a new filter.

Creating a New Filter

Instead of just creating a new contact, you can create a new filter for keeping essential emails. By following these simple steps, users can ensure that important messages are never missed or marked as spam.

Entering the Desired Email Address

Now that you are in the “Filters and Blocked Addresses” tab, click on the “Create a new filter” tab.

In the “From” field, enter the email address that you want to whitelist. If you want to whitelist multiple email addresses, separate them with a comma, and continue to add to your list.

Selecting the Right Criteria

Once you have entered the desired email address, you can select the guidelines for the filter. You can choose to apply the filter to all incoming emails, or you can specify certain criteria such as keywords, subject lines, or attachment types.

For example, if you only want to whitelist emails from a certain sender with a specific subject line, you can enter those standards in the appropriate fields. You can also choose what action to take with the emails that meet the filter criteria, such as marking them as important or archiving them.

By creating a new filter with the desired email address and specifications, you can ensure that any important emails will not be sent to spam.

Choosing the Never Send to Spam Option

Now that you’ve created a new filter with the email address and criteria, you can also simply check the box “Never send it to Spam” without needing to select any other parameters.

Saving the Filter

After selecting the “Never send it to Spam ” option, or other criteria, click on the “Create filter” button to save the filter. This will ensure that all future emails from the whitelisted email address are delivered to the inbox.

We hope you have a better understanding of how whitelisting an email address in Google is an easy process that can help increase the likelihood that important emails from important clients are not missed.

Again, we want to point out that whitelisting an email address does not guarantee that all emails from that address will be delivered to the inbox, but it is a great step to take.

Need more help?

Let us handle the important marketing details so you can focus on running a successful painting company! Email si@iftsdesign.com to find out more!

Tag: email filtering

Email Deliverability and the Upcoming Google Email Apocalypse