Website Basics – Page 5 – IFTS, Inc. Blog

Reputation Marketing for House Painting Companies PART 1

What is your reputation online?

If it’s

bad
you don’t have one or
don’t know what it is

Then, this article is for you!

Painting a house, kitchen or even a room is costly and time-consuming, which is why most people will go online to find a reliable painter.

To seem credible, a home service business must have a Google rating of at least 4 stars and a steady stream of fresh reviews. Reputation marketing may be the answer you’re searching for if you want to cut down on callbacks while still offering high-quality service.

Let's get the basics out of the way first: what is reputation marketing?

Promotion, monitoring, and acquisition of positive third-party brand content, like reviews and social media posts, is called “reputation marketing.” This is done to improve your online reputation.

Your painting company’s online reputation will benefit from this tactic. It’s also a tool you can use to find more positive opportunities and make it into a line of defense for your brand.

When it comes to accumulating favorable information about your company, there are two options: organic and paid

Organic Reviews

Organic evaluations are always more dependable and trustworthy in the eyes of the public than paid advertisements. The majority of consumers are able to discern whether reviews are authentic and posted by other customers who have used the product.

Paid Reviews

Because they are not “earned,” which implies that anybody may obtain them, paid-for evaluations are not the ideal choice, and they often have a bad image as a result. This covers the payment for reviews, press releases, and interviews, among other things.

The use of exclusively paid-for information, according to seasoned marketers, is a lousy business strategy. In a well-thought-out reputation marketing plan, both kinds would be utilized, with a higher emphasis placed on the organic method.

While purchasing phony reviews, bribing consumers to submit reviews, or attempting to have your company listed on particular websites may sound appealing, these strategies are likely to provide little to no return on your investment in the long run.

The Many Benefits of Reputation Marketing

The unfortunate reality is that smaller painting companies tend to overlook or entirely disregard reputation marketing and management as helpful tools until they are confronted with an inflow of negative reviews.

In truth, reputation marketing serves as a safety net for your business. As long as it is implemented in a timely and appropriate manner, it will assist you in establishing strong brand authority and reputation before a crisis scenario spirals out of hand…like receiving multiple bad reviews in a row.

So, if you are still unsure about how reputation marketing might assist your painting business, here are a few ideas to consider:

IMPROVED PERFORMANCE RATINGS

Make sure to pay close attention to the comments and reviews people post about your service and that their comments and reviews portray your home service business in the best possible light. You won’t be able to avoid bad feedback, but you can at least curate third-party reviews over time to mitigate the effects. The fact of the issue is that public opinion counts, and the difference between a 4-star and a 5-star rating may translate into hundreds of thousands of dollars in additional income.

GOOGLE KNOWLEDGE PANEL

It is the short description with info (and pictures) about your business that Google pulls and appears on the right side of your screen in desktop search results. This Knowledge Panel can be an important business asset and a game changer when it comes to getting more people to visit your home service website. That said, getting it to be shown frequently depends on how well your brand is known and how much structured data you have on your site/Google Business Profile.

GOOGLE PROFILE OPTIMIZATION

If you really want to get serious, you should set up a Google Business Profile (formerly called a Google My Business account). A well-optimized business profile can help your house painting business show up in search results above the rest. Plus, it’s free to set up and allows you to connect with potential and current customers and build your brand’s trust.

WEBSITE SEARCH ENGINE OPTIMIZATION (SEO)

SEO is all about getting your site to show up high in search engine results. If Google and other search engines think your page is an authority for certain target keywords, like “house painter near me”, then you will get more traffic that all of the painters in your area are fighting for.

GET YOUR BRAND INTO THE SEARCH RESULTS

As time goes on, the hard work that you do pays off in a big way. By building your brand online in multiple directories, you should see more branded results. Your website will show up at the top of the search results if someone searches for your painting company’s name.

LOCAL SEARCH ENGINE OPTIMIZATION (SEO)

Local SEO is one of the most important tools for home service companies because it allows you to target the specific community that you serve directly. Implementing an effective local SEO strategy can boost the search exposure of your business.

Stay tuned for Part 2 of this topic, where we will discuss the impact of online reviews and how to create a successful reputation marketing campaign.

Get the Top 3 Social Media Post Templates for Painting Companies to Grow Your Following and Get New Clients

Engage with prospects and save time with your FREE Canva template kit. This kit features the top 3 social media posts for painting companies and directions on how to brand them for your own business in 5 minutes or less.

Enter your email below and get the templates sent directly to your inbox along with an instructional video on how to make personalized edits.

How To Build a Website for Your Painting Business + 5 Alternatives

A professional website is an essential element for every business’s brand strategy. Apart from being an authoritative platform on which the company communicates its brand, it also helps considerably with engagement and conveying your services.

Having a website makes it very easy for people to find you and discover what you do. It also makes you stand out as a professional in your field.

Then, there’s marketing. Through website analytics, a business owner can quickly tell the demographics of those who show interest. On-page and off-page SEO also goes a long way in building online visibility and search engine ranking.

But how do you actually build a website? And what are other options if you can’t afford one?

Before we get started.. We have 7 simple steps that will help you get your business in front of the right customers, downloadable as a free guide.

The Painter Marketing Broad Brush Effect

Get a FREE download of our 7 simple steps that will bring in more painting customers than you can handle in 2021 and beyond.

Ready to roll?

How Do I Build A Website For My Painting Business?

There are various ways to go about building your painting business website. And frankly, anyone can create a website these days with a good Internet connection. Here are your options:

Template-based website builders

These require no design or development skills at all and are exceptionally popular when it comes to building a website on a low budget. Some of the best website builders out there include:

Do keep in mind that you will still need to pay for things like a domain name, business email, hosting, and customized themes. There’s also photography to take into account, or the purchase of stock images. You will additionally need to put in some time and effort to learn the platform of your choice. WordPress, in particular, is the trickiest but also the best when it comes to ranking on the search engines.

Seek out a freelance web designer/developer

It is not a secret that you can hire freelancers online these days for a fraction of the price you would pay your local creative agency. This again applies to those on a small budget who are also short on time and other resources.

Some of the most popular freelance outsourcing sites include:

While this is an affordable option, finding the right freelancer will take some time and effort. To streamline the process, make sure you create an ad with specific details about what you want, so that the freelancer can bid on it knowing all the specs of the job.

Don’t hire someone simply because they’re cheap; check out their profile and portfolio first and have a look at what projects they are currently working on (you would want to avoid anyone already working on 27 other projects!).

Before you decide to hire, hop on a video call with your candidates to verify that they are not scammers or fake profiles — unfortunately, this does tend to happen when there is no supervision or control over who creates a profile.

Hire an agency

Agencies will be your best option when it comes to creating a professional-looking, fully functional website.

They won’t limit your options with template designs and quick fixes, and they usually consist of specialists, in which case you may be able to get a full package of web design, marketing, and branding services by a team of real experts who know what they’re doing.

But do be aware, these professional services come at a higher cost due to the quality they offer, and a website alone could cost you anywhere from $500 to $10,000!

As a small business that requires an uncomplicated website with only a few pages, consider putting aside $1000-$3000. If you’re serious about your painting business, you will not hesitate at making such an important investment.

At IFTS we work with our clients to make customized solutions for your website development and marketing needs.

Don’t hesitate to reach out to us if you are considering creating a professional website for your painting business.

5 Alternatives to Building a Painting Business Website

Are you hoping to avoid the whole website-building hassle altogether? If you are, you can still build your online brand and presence. It’s only the platform that will be different.

A website is not the only tool that a business can utilize to create an online presence. There are various alternatives you can look at which are much less pricey, too. Below are some of the most commonly sought after alternatives for painting businesses:

1. Google My Business

A Google My Business page is an all-in-one listing management tool. This tool displays your business information and your business’s location will also appear on Google Maps.

You can also take advantage of other tools, like Reviews and Insights. You can even create a DIY site if you like and promote events and special offers. It will boost your visibility on the search engine results page when a relevant query is placed.

A GMB page is responsive, mobile-friendly, and can be optimized for SEO.

Need help creating or optimizing your Google My Business profile? Check out our Introduction to Google My Business for tips on how to set up your profile correctly and accurately.

2. Online Local Business Directories

Yes, you can pay for a listing on your local online business directories such as Yellow Pages and Foursquare.

These online directories allow you to optimize your listing for SEO and showcase as much information about the business as you can. You can also just list the basics – name and contact information of the business and services and working hours, and you’re good to go.

3. Review Sites Listings

Review sites such as HomeAdvisor, Yelp, and Angi are well-optimized for search results. Hence, a listing on these sites will allow you to take advantage of their undeniably impressive business-boosting functions.

The best part of registering your business with review sites is that clients tend to trust any review they read on them! And if you’re low on reviews, you can always invite your current customers to these platforms and have them give their two cents.

Want to know how to win over customers with your online reputation? Here, we discuss proactive tactics for online reputation management to get more clients.

4. Facebook Business Page

Facebook has over two billion active users. It is one of the few platforms that are continuously improving their B2B offerings and helping new businesses promote themselves.

With a Facebook business page, you can create an ecommerce store, accept payments, book appointments, share content through posts, create promotions, announce events, set up ad campaigns, and do pretty much anything you need to attract and retain customers.

You can also use Facebook for SEO purposes or targeted advertising. The possibilities are endless!

5. Online Marketplaces

Online marketplaces perform well on the search engines, and a listing on them can significantly boost your presence and sales.

They are also a great starting point for small niche businesses, as you can position your business in front of your target audience without the need to resort to advertising.

For home services business, your go-to marketplaces should be Handy, ProReferral, and Serviz.

Regardless of the options you choose, you must maintain a professional online presence at all times.

Be sure to craft an online marketing strategy and implement, review, and improve your online marketing efforts constantly.

Click the button below to download our free guide, The Painter Marketing Broad Brush Effect. This guide will walk you through 7 simple steps to bring in more painting customers than you can handle in 2021 and beyond.

If you need help creating a website for your painting business, or figuring out a marketing strategy that drives results, feel free to ask us any questions! Give IFTS a call at 412.715.6266 for a free consultation.

Get the Top 3 Social Media Post Templates for Painting Companies to Grow Your Following and Get New Clients

Enter your email below and get the templates sent directly to your inbox along with an instructional video on how to make personalized edits.

How To Create The Perfect Landing Page For Your Painting Company

Are you spending money on digital ads and not getting the leads you want?

This could be due to the web page that you are sending people who clicked on your ad to. This page is called a “Landing Page”.

Creating a well-designed landing page for your painting company can be the answer to getting more leads. In this article, we are going to cover the basics on what a landing page is, and we’ll provide tips on how to optimize each section to increase conversions.

What Is A Landing Page?

A landing page is a standalone web page that is created specifically for advertising campaigns to send people to. This is literally where your visitors will “land” when they click on a digital ad.

The purpose of a landing page is to have one focused page where you tell your visitors why they should hire you for a specific job and how to start the process. You just want them to take one specific action.

How Does A Landing Page Convert Visitors?

While homepages are still very important website elements, they are usually not specific to one particular task. They are also designed to give your site visitors multiple avenues to explore your business.

With a landing page, you are able to control how visitors arrive on your site and direct them to do one thing. If they click on an ad for interior painting, they should see specific information about painting services. If they click on an ad for handyman services, they should see specific information about handyman services. This makes a landing page the very best place to send them when you want to convert higher percentages of visitors into leads.

With that said, here are 7 tips for creating the perfect landing page for your painting business that will help increase conversions:

1. Stick to One Call-To-Action (or CTA for short)

Your CTA is simply the action that you want your visitors to take. You will want to give this main action high priority on the page. The CTA should be the first thing that catches their eye when “landing” on your page.

Pro Tip: Most CTAs are a unique-colored button that reoccurs throughout your landing page. The wording for each button should be EXACTLY THE SAME.

When a visitor clicks on your ad and arrives at your landing page, you want to make their decision as easy as possible – don’t give them a number of actions to take. Keep the objective as simple and as clear as possible.

Whether your landing page objective is for visitors to give you a call, schedule a free consultation, or sign up for a newsletter, make it consistent across the board. Only focus on one action for them to take. The more choices they have, the harder it will be for them to make a decision.

Include your CTA at the end of each text block to guide them and tell your visitor what to do. You don’t want to leave them hanging wondering what’s next.

2. Match The Message of Your Landing Page to the Ad

Consistency is key here. If a visitor clicks on your ad, clearly something about it caught their attention. They click because it either fulfills a need of theirs or it found them at the right time. Regardless, they clicked because in that moment, they felt that it was worth their time!

This is called “Ad Congruity”.

Pro Tip: If your ad congruity is on point, Google actually lowers the cost per click when you run ads.

If your ad talks about a free consultation for exterior painting services, and your landing page talks about cabinet painting, you will not meet the visitor’s expectations. In this scenario, you are more likely to lose visitors than convert them because your landing page does not specifically align with your ad.

3. Offer and Emphasize Value

Every visitor to your landing page is most likely considering your company to take on their painting project. They are going to assess whether or not they believe you can provide value to them. Here is where you are going to focus on the client, not your firm.

In order to secure a conversion, you’ll need to offer something of value to your site visitors.

You only have a short amount of time to convince your site visitors that they have found what they have been looking for. Use this time wisely to reel them in with the benefits they will receive by working with you and be sure to focus on what’s in it for them. Emphasize how you will handle their project from start to finish.

If you want them to hire you as their painting crew, you need to show that you are worth the investment.

Pro Tip: Spin your language to talk about your customer. Minimize the amount of times you say “we” and instead, use “you” or “your”.

4. The Length of the Landing Page Matters

The length of your landing page depends on your end goal. Do you want your visitors to fill out a contact form? Do you want them to call you? Or do you just want to educate them?

For example, you may need more content if you are asking a visitor to call you, as opposed to downloading a brochure about your painting process. It takes a lot more effort to pick up the phone and schedule an estimate than it does to submit an email address for more information. Therefore, you will need to provide more information that will convince them your company is the perfect fit.

5. Add A Video to Your Landing Page

A study shows that having a relevant video on your landing page can help increase conversions by 86%.

Now, slapping any old video on your landing page isn’t going to be a shortcut to success. While incorporating video can be a total power move, it could also distract visitors from your CTA. This video needs to complement the rest of your landing page, tying everything together. Keep it short and to the point without making it the primary focal point of your landing page.

The best place for a video is partially above the fold of the page. Here, it will not distract from your CTA and value proposition, but it shows that you have even more value to offer as your visitor scrolls through your page.

6. Feature Supporting Proof

The best social proof will come from your clients. Include testimonials and quotes from real clients that talk about their experience with your company. When you talk about yourself, it’s usually seen as marketing fluff, but when someone else says it, it’s more powerful.

Did you know that 79% of consumers trust online reviews as much as a personal recommendation from friends or family? Having these reviews visible on your landing page will provide the validation that potential painting clients are looking for.

Pro Tip: Be sure to use reviews from 3rd party, reputable sites like Google or Facebook. These look much better than just having a client give you text to use on the website.

7. Optimize Your Form For Conversions

The number of fields required can make or break conversion rates. It is imperative that you collect as much information as possible so you are able to follow up with a potential client, however, if you ask for too much information, this will reflect poorly on those conversions.

We recommend using the following fields:

Name
Email
Phone number
Message (describe project)

Giving the option to leave a message allows the visitor to explain their project, creating a bridge between new clients and the person that will be leading their project. This will give you the opportunity to get a step ahead and learn what they are looking for before you schedule an estimate.

Landing pages are the way to go when it comes to converting as many visitors as possible into clients from online ad campaigns…and now you know all you need to know to get started!

But…how’s your website’s homepage? Is it optimized to convert visitors? We have a free 47-point homepage quick guide for painting companies that you can download and begin using today! Visit our guide’s landing page to get started (see how well a landing page works?).

Still not sure where to begin? Let us help you. Send me (Stacey Ivol) an email at si@iftsdesign.com or give IFTS, Inc. a call 412.715.6266 for a FREE consultation.