Google’s Algorithm – IFTS, Inc. Blog

Google Ads vs. Facebook Ads in 2024: Where Should You Invest Your Advertising Budget?

In the ever-evolving digital landscape, business owners often find themselves asking:

Where should I spend my advertising budget to get the most bang for my buck?

With Google reigning supreme as the most popular search engine and Facebook maintaining its position as the largest social media platform, both offer compelling opportunities for advertising. However, the choice between them depends on several key factors.

Whether you’re an experienced pay-per-click (PPC) advertiser or just starting, this article will help you navigate the crucial differences between Google Ads and Facebook Ads in 2024 and determine which platform aligns best with your business goals.

The Main Differences Between Facebook Ads and Google Ads

Before diving into the specifics of each platform, let’s break down their core distinctions.

Google Ads = Paid Search

Google Ads operates on a pay-per-click (PPC) model, where ads appear in search results above organic listings, giving advertisers significant visibility. Every time a user clicks on an ad, the advertiser pays a fee. This platform primarily focuses on targeting specific keywords that advertisers bid on, hoping their ads will appear on the search engine results page (SERP) when users search for those terms.

Facebook Ads = Paid Social

Facebook Ads, on the other hand, fall under the category of paid social advertising. With over 2.9 billion active monthly users as of 2024, Facebook enables businesses to connect with users based on their online behaviors and interests. Unlike Google Ads, Facebook Ads do not rely on keyword searches but rather on detailed user profiles and activity patterns.

Choosing Between Google Ads and Facebook Ads

Now that we’ve outlined their primary differences, let’s explore how each platform can be used effectively depending on your advertising goals.

Targeting Users

Google Ads: Target users based on specific keywords related to their search queries. Through comprehensive keyword research, you can identify what users are searching for and tailor your ads accordingly.

Tools like Google Keyword Planner can help you find relevant keywords and estimate their search volumes and competition levels. Additionally, Google’s machine learning capabilities have improved ad targeting by analyzing user behavior and search patterns to deliver more relevant ads.

Facebook Ads: Target users based on their online behavior, demographics, interests, and past interactions. Despite users not searching for products directly on Facebook, the platform’s advanced targeting options allow you to reach your audience effectively. You can create custom audiences based on your customer data or use lookalike audiences to find new users similar to your existing customers.

Facebook’s retargeting feature is particularly valuable, enabling you to reconnect with users who have previously interacted with your business. This could include users who have visited your website, engaged with your Facebook or Instagram page, watched your videos, or interacted with your app.

Keep in mind, with privacy updates like Apple’s iOS 14.3 requiring users to opt-in for data tracking, retargeting strategies may need adjustment.

Ad Placement and User Intent

Google Ads: Ads are displayed based on keywords users actively search for, indicating a higher intent to purchase. Users are often further along in the buying process when they click on these ads.

Google Ads also offers various ad formats, such as search ads, display ads, shopping ads, and video ads, allowing you to choose the best format for your goals. For example, shopping ads can showcase your products with images and prices, making them highly effective for e-commerce businesses.

Facebook Ads: Ads appear in users’ feeds while they browse social media, making it essential to capture their interest with engaging content. These users may not be actively seeking your product, so the goal is to build awareness and interest over time.

Facebook Ads support multiple ad formats, including image ads, video ads, carousel ads, slideshow ads, and collection ads, enabling you to create visually appealing and interactive campaigns. Video ads, in particular, have become increasingly popular on Facebook, with short, engaging videos capturing users’ attention effectively.

Ad Goals

Google Ads: Aim to drive immediate sales by targeting users who know what they’re looking for. The intent-driven nature of Google searches means these users are more likely to convert quickly.

Google Ads also offers robust conversion tracking and integration with Google Analytics, providing detailed insights into your campaign performance and user behavior. This data can help you optimize your ads, adjust your bids, and improve your return on investment (ROI).

Facebook Ads: Focus on building brand awareness and engagement. By targeting users based on their interests and behaviors, you can nurture potential customers through the buying journey.

Facebook’s powerful analytics tools, such as Facebook Insights and Ads Manager, allow you to monitor your ad performance, track key metrics, and make data-driven decisions. Additionally, Facebook offers various campaign objectives, such as brand awareness, reach, traffic, engagement, app installs, video views, lead generation, and conversions, allowing you to tailor your campaigns to your specific goals.

When to Use Google Ads in 2024

Immediate Results and High Intent Searches

Google Ads is ideal for businesses looking to achieve immediate results from users with high purchase intent. When users search for specific products or services, they are often ready to make a purchase. By targeting these keywords, your ads can appear at the top of search results, driving qualified traffic to your website.

Local Businesses

For local businesses, Google Ads offers features like location targeting and local search ads, which can help you reach potential customers in your area. This is particularly beneficial for businesses with physical locations, such as restaurants, retail stores, or service providers.

E-Commerce and Direct Sales

Google Shopping ads are highly effective for e-commerce businesses, allowing you to showcase your products with images, prices, and reviews directly in the search results. This can increase visibility and drive more traffic to your product pages, ultimately boosting sales.

When to Use Facebook Ads in 2024

Brand Awareness and Engagement

Facebook Ads are excellent for building brand awareness and engaging with your audience. By targeting users based on their interests and behaviors, you can introduce your brand to potential customers and create a connection with them. This is especially useful for businesses in industries like fashion, lifestyle, and entertainment, where visual appeal and brand personality play a significant role.

Content Promotion

If you have valuable content, such as blog posts, videos, or webinars, Facebook Ads can help you promote this content to a wider audience. By driving traffic to your content, you can increase brand visibility, generate leads, and establish your authority in your industry.

Lead Generation

Facebook offers lead generation ads, which allow users to submit their contact information directly within the ad without leaving the platform. This can simplify the lead capture process and increase conversion rates. Lead generation ads are particularly useful for businesses offering services, educational programs, or high-ticket items that require a longer sales cycle.

Best Practices for Google Ads and Facebook Ads

To maximize the effectiveness of your Google Ads and Facebook Ads campaigns, follow these best practices:

Google Ads:

Conduct Thorough Keyword Research: Identify relevant keywords with high search volumes and low competition. Use tools like Google Keyword Planner and SEMrush to find keyword opportunities.
Write Compelling Ad Copy: Craft clear, concise, and persuasive ad copy that highlights the benefits of your products or services. Include a strong call-to-action (CTA) to encourage clicks.
Optimize Landing Pages: Ensure your landing pages are relevant to your ads, load quickly, and provide a seamless user experience. A well-designed landing page can significantly improve your conversion rates.
Utilize Ad Extensions: Take advantage of ad extensions, such as site link extensions, call extensions, and location extensions, to provide additional information and increase your ad’s visibility.
Monitor and Adjust Bids: Continuously monitor your ad performance and adjust your bids based on your campaign goals and budget. Use automated bidding strategies, such as target CPA (cost per acquisition) or target ROAS (return on ad spend), to optimize your bids.

Facebook Ads:

Define Your Target Audience: Use Facebook’s detailed targeting options to create custom audiences based on demographics, interests, and behaviors. Consider using lookalike audiences to expand your reach.
Create Engaging Visuals: Design visually appealing ads that capture attention and convey your message effectively. Use high-quality images or videos that align with your brand identity.
Test Different Ad Formats: Experiment with various ad formats, such as carousel ads, video ads, and collection ads, to see which performs best with your audience. A/B testing can help you identify the most effective creatives.
Utilize Facebook Pixel: Install the Facebook Pixel on your website to track user interactions, measure ad performance, and optimize your campaigns. The Pixel can also help you create custom audiences for retargeting.
Set Clear Objectives: Choose the appropriate campaign objective based on your goals, whether it’s brand awareness, traffic, engagement, or conversions. Align your ad creative and targeting with your objective.

Conclusion: Should You Choose Google Ads or Facebook Ads For Your Business Advertising?

Ultimately, one platform is not inherently better than the other. Both Google Ads and Facebook Ads offer unique benefits:

Benefits of Google Ads:

– Reach users ready to purchase

– Choose from a variety of ad formats

– Analyze your ads with Google Analytics

– Achieve immediate results with high-intent searches

– Utilize advanced targeting options for local businesses and e-commerce

Benefits of Facebook Ads:

– Massive audience reach

– Granular targeting options

– Visually engaging ad formats

– Build brand awareness and engagement

– Promote valuable content and generate leads

For the most effective strategy, consider leveraging both platforms.

This dual approach allows you to capture high-intent users through Google while building awareness and engagement on Facebook.

Ready to elevate your advertising game? Let us guide you. Email Stacey Ivol at si@iftsdesign.com or call IFTS, Inc. at 412.715.6266

Three Simple Steps To Take To Get More Free Leads From Google

Would you like to get more free leads from Google?

I think that most business owners would answer “Yes!” to that question.

So, how do you do it? How can you, as a small business owner, get more free leads from Google?

By doing the following 3 things within your Google Business Profile (GBP), you can get more free leads for your business:

Provide More Images
Respond To Reviews
Use the Q&A section

In this article, we will cover how to easily do these 3 things and WHY they work.

1 - Importance of Adding Images to Your Google Business Profile

Adding images to your Google Business Profile is crucial for several reasons, particularly in enhancing your business’ online visibility and engagement with potential clients. Regularly updating your profile with new photos can significantly improve your ranking in Google’s local search results, specifically in the most sought after Google Three Pack results.

This section often draws the highest click-through rates because visual content grabs attention faster than plain text listings. By showcasing high-quality images from your company, you provide a visual tour to potential clients, which helps in building trust and authenticity before they even walk through your door. It also helps you get more free leads!

What Types of Pictures To Use In Your GBP

The types of pictures to upload can vary, but each serves a purpose in enriching your profile’s appeal.

Interior shots of your office give viewers insight into your working environment, which can be particularly persuasive if your spaces are well-maintained and professionally appointed.

Exterior photos help clients locate your business easily, reducing frustration on their initial visit and improving their overall experience.

Photos of your team are equally important as they put faces to names, personalizing your business and making clients feel more connected to your company.

Additionally, images from events or everyday business activities can showcase your company’s community involvement.

Client-Generated Imagery and Its Impact

Encouraging clients to upload their own images can further augment your profile’s effectiveness. Client-generated photos add an element of verification and trust, showing prospective clients the real people and stories behind your services.

Although incentivizing reviews is against Google’s policies, inviting clients to share their visual experiences is permissible and can lead to a richer, more engaging profile. These images not only enhance your profile’s authenticity but also improve its freshness score on Google, potentially boosting your search rankings and visibility.

Together, these strategies for adding various types of pictures to your Google Business Profile leverage visual content for better search engine placement, richer client engagement, and ultimately, a stronger online presence for your business.

2 - Leveraging the Q&A Section of Your Google Business Profile

Utilizing the Q&A section on your Google Business Profile is an important tool for enhancing visibility and engaging directly with potential customers.

This feature allows the public to ask questions directly on your profile, which you or your team can answer. By actively participating in this section, you not only provide valuable information but also increase the interaction rate on your profile.

Each question and answer adds relevant content to your page, which improves SEO by naturally incorporating keywords associated with your business. This ongoing interaction signals to Google that your profile is active and relevant, boosting your visibility in search results and thereby drawing more potential free leads.

Types of Questions and Strategic Responses

The range of questions that can be asked in the Q&A section is vast, but focusing on relevance and quality is key.

Potential customers might ask about specific products, such as “What limits should I get for my professional liability insurance?” or seek advice on services, for example, “Do you offer installation services for outdoor lighting?”

These inquiries provide an excellent opportunity to use keywords strategically. Responses should be detailed and crafted with SEO in mind, utilizing synonyms and related terms that enhance your profile’s searchability. By addressing these questions thoroughly, you not only establish authority and trust but also improve the chances of your profile appearing for related searches.

Enhancing Engagement and Conversion Through Q&A

The Q&A feature serves as a pre-purchase touchpoint, where potential customers can gauge the responsiveness and helpfulness of your business. This interaction plays a crucial role in the customer’s decision-making process. A prompt and informative response can significantly sway their choice to engage with your products or services.

Additionally, by curating a list of commonly asked questions and populating the Q&A with these queries and answers, you preemptively address customer concerns, which reduces barriers to purchase and can lead to higher conversion rates. Engaging with users through the Q&A not only enhances your profile’s performance in terms of SEO but also builds a foundational relationship with prospective customers by providing them with immediate value.

Through the strategic use of the Q&A section on your Google Business Profile, you can significantly enhance your online presence, attract more leads, and build stronger relationships with potential customers, all of which contribute to the growth and success of your small business.

3 - The Importance of Responding to Reviews on Your Google Business Profile

Responding to reviews on your Google Business Profile is an essential practice for any small business aiming to enhance their online reputation and attract more customers.

Whether the reviews are positive or negative, each response you craft should be thoughtful and personalized. This not only shows that you value customer feedback but also demonstrates your commitment to customer service—a critical factor that potential customers consider when choosing which business to support.

Google itself has indicated that interaction with reviews can influence your local search ranking, which underscores the importance of this practice. By engaging actively with reviewers, you enhance the likelihood that your business profile will appear more prominently in search results, thereby increasing visibility and potentially attracting more free leads.

How to Effectively Respond to Reviews

When responding to reviews, it’s important to address the reviewer in a personal and professional manner. For positive reviews, express gratitude and reinforce any specific compliments with additional commentary that reinforces your business’s values or practices, such as:

Hi [reviewer name], we had a great time painting your living room and kitchen! It looks so nice and you picked out such a great turquoise for the accent wall. Please keep us in mind for any future painting needs.

For negative reviews, maintain professionalism and calm; apologize where appropriate, and offer to resolve the issue offline. This approach not only mitigates the negative impact of such reviews but also displays a proactive attitude towards customer satisfaction, which can be very appealing to prospective clients.

Boosting Leads Through Strategic Review Responses

Strategically responding to reviews can significantly influence your business’s lead generation efforts. A well-managed Google Business Profile with regular, thoughtful responses to customer reviews will likely cultivate a positive online presence, encouraging more customers to choose your service or product.

Responses to reviews provide an opportunity to use relevant keywords that improve SEO and increase the visibility of your profile in search results. When potential customers see a business actively engaging with its clients and caring about their feedback, it not only boosts the business’s credibility but also enhances its attractiveness, leading to increased customer interest and more free leads.

Overall, the act of responding to reviews is a powerful tool that serves multiple functions: it improves search rankings, helps manage public perceptions, and enhances customer relations—all of which are essential for driving more traffic to your business and securing a higher conversion rate from potential leads to loyal customers.

BONUS – If you don’t have a lot of reviews yet and would like to set up a system, check out our article on getting more reviews here.

Start Getting More Free Leads From Google Today

Implementing the three strategies outlined in this article—adding images, engaging through the Q&A section, and responding to reviews on your Google Business Profile—can significantly increase your small business’s online visibility and free lead acquisition from Google.

By effectively managing these 3 things, you not only enhance your profile’s appeal and searchability but also establish a robust online presence that attracts and retains customers.

Each of these elements serves to build trust and credibility. These interactions not only improve your Google search rankings but also make your business stand out as responsive and customer-focused.

Adopting these practices will not only help in getting more free leads but also in converting those leads into loyal customers, fostering long-term success for your business. Remember, the digital footprint of your business is often the first impression potential customers will have, so make it count by optimizing your Google Business Profile with these effective strategies.

Embrace these techniques today, and watch as your business grows its online presence and customer base organically.

10 Common Small Business Website Mistakes You May Be Making in 2024 – Part 2

For small business owners, your website is more than just a digital storefront—it’s the very first handshake with future customers. Ensuring this vital first impression is not only visually appealing but also user-friendly is paramount to your success.

Our last article covered 5 common mistakes that small businesses make with:

Navigation
Pop-ups
Website load time
Responsive design
Jargon

If you haven’t read it yet, check it out here.

Let’s explore our final 5 tips on how to keep your digital welcome mat inviting and free from the usual slip-ups that can deter potential business.

Mistake 6: Keeping Your Website a Secret From Search Engines

Imagine you’ve got this super cool clubhouse, but you didn’t tell anyone how to find it. It’s got all the best games, snacks, and comfy chairs, but if nobody knows where it is or that it even exists, what’s the point?

Your website is kind of like that clubhouse.

You could have the best services or products, but if you’re not making it easy for search engines (like Google) to find you, you’re basically invisible online.

So, how do you send out a digital map to your site?

It’s called SEO, or Search Engine Optimization. This isn’t about tricking Google with magic words but more like using the right keywords that match what people are searching for and having the right website structure.

For example, if you’re a lawyer specializing in family law, you want to make sure your website talks about things like “family lawyer,” “divorce help,” or “child custody advice” because that’s what people will type into Google when they need a lawyer like you.

If you ignore SEO, it’s like putting up a “Closed” sign on your website. You might as well be invisible. But when you pay attention to SEO, you’re putting up a big, flashy “Open for Business” sign that guides customers right to your door.

And who doesn’t want that?

Mistake 7: Forgetting to Tell Your Website Visitors What to Do Next With A Clear Call To Action (CTA)

Picture this: You’re at a super cool amusement park with all these awesome rides, but there are no signs. You’d probably wander around a bit, feel confused, and might even leave without trying the best rides.

That’s what happens when your website doesn’t have clear signs—or in website speak, a clear call-to-action (CTA).

A call-to-action is like that big, red button that says “Press Me!” It’s your way of telling visitors exactly what you want them to do next.

Whether it’s “Buy Now,” “Sign Up,” or “Contact Us,” your CTA is your website’s way of guiding visitors to the next step. Without it, they might just wander off.

Think about what you want visitors to do most on your site. If you’re selling something cool, your biggest button might say “Add to Cart.” If you’re a lawyer, maybe you want them to fill out a form for a free consultation. That’s your CTA. Make it big, bold, and easy to find.

Also, don’t clutter your site with too many CTAs. If you do, it’s like a tour guide shouting directions at you from all directions.

You wouldn’t know where to go first, right?

Stick to one or two main actions you want people to take, and make those buttons impossible to miss. Choose a contrasting color for your CTAs to really make them stand out.

Remember, your website isn’t just there to look pretty. It’s there to guide your visitors somewhere – like making a purchase, learning more about your services, or getting in touch with you.

If you’re not clear about what you want them to do, they might not do anything at all.

Mistake 8: Using Blurry or Low-Quality Pics

Ever scrolled through social media and seen a picture that was so blurry, you couldn’t even tell what it was supposed to be?

Kind of a letdown, right?

The same goes for your website. If you use pictures that are blurry, too small, or just plain bad quality, it’s not a good look. It’s like showing up to a job interview in a wrinkled shirt and flip-flops. People might not take you seriously.

Think about it: Your website is like your online storefront. The images you use are like the window display. You want everything to look sharp, inviting, and professional.

That’s why picking the right pictures is super important.

They need to be clear, high-quality, and they should make sense with what you’re talking about. If you’re a bakery, show off those cupcakes in all their mouth-watering glory. If you’re a photographer, your pictures need to be top-notch, showing off your skills.

But remember, the pictures you use should do more than just look pretty. They should tell a story about who you are and what you do. A great image can grab people’s attention and even help explain things better than words sometimes.

So, take a bit of time to choose the right ones. It’s like picking the perfect outfit for a first date. You want to make a good impression!

Mistake 9: Letting Your Website Collect Metaphorical Dust

Ever visited a company’s profile only to see their last post was from 2017? You might wonder if they’re still around or what they’re up to these days.

It’s the same deal with websites.

If someone lands on your site and the last update was ages ago, they might think, “Hmm, is this place still in business?”

Keeping your website fresh is like keeping your social media profiles lively. It shows you’re open, active, in the game, and ready to engage.

Here’s another thing: Google and other search engines are always on the lookout for fresh content.

When they see that you’re regularly updating your site, they think, “Hey, this site is alive and kicking. Let’s show it to more people.” This could mean better spots in search results.

Updating your site isn’t just about adding new products or services (though that’s important, too). It’s also about refreshing your blog posts, changing up images, or even just tweaking your homepage now and then. It shows visitors and search engines alike that you’re keeping things up-to-date and that you care about providing a good experience.

And don’t worry; you don’t have to overhaul your site every month.

Small, regular updates are like watering a plant—a little bit consistently can help it grow big and strong. So, whether it’s sharing news about your business, adding tips or insights in your blog, or just updating photos, keep your website’s content fresh. It’ll make a great impression on both visitors and Google, keeping your site in the spotlight and getting clicks!

Mistake 10: Skipping the Safety Gear for Your Website

Imagine surfing the internet like riding a bike.

Now, what if I told you that not having a secure website is like riding that bike downhill without a helmet? Sounds risky, right? That’s because it is.

Your website needs something called an SSL certificate to keep everyone’s data safe—kind of like how a helmet protects your head.

When a website has an SSL certificate, it’s like having a secret code. Anything people do on your site, like shopping or filling out forms, gets scrambled into a code that only you can understand. It keeps hackers from sneaking a peek at private info like addresses or credit card numbers. Without it, you’re telling your customers, “Hey, it’s okay to ride this bike without a helmet.”

Not cool.

Here’s the kicker: Google, the apex of search engines, is now checking if sites are secure before showing them in search results. That means your website might not show up as easily when people are searching for stuff online. It’s Google’s way of making sure everyone plays it safe on the internet playground.

So, how do you get this magical SSL certificate?

It’s not as complicated as it sounds. Often, your website host can set you up with one. It’s a simple step that tells everyone, “We take safety seriously around here.” Plus, it keeps Google happy, which is always a good thing.

Make sure your website is wearing its helmet. Safety first, folks!

What To Do Next…

Wrapping up our digital deep dive, let’s remember that your website is essentially your online handshake.

It’s the first, and sometimes the only, impression potential customers will have of your business.

So, it makes all the difference to ensure that this virtual greeting is as warm, inviting, and effective as possible. Avoiding the common pitfalls we’ve talked about is key to keeping your digital doors open and reaching your business goals.

First off, clear navigation and a speedy, mobile-friendly site aren’t just nice-to-haves; they’re must-haves in today’s fast-paced, smartphone-dominated world. Every element of your site, from the words you choose to the images you showcase, should tell your story in a way that’s easy to understand and engage with.

Remember, the goal is to make visitors feel at home and ready to explore what you have to offer, leading them gently but firmly to the action you want them to take, whether it’s making a purchase, signing up for a newsletter, or reaching out for more information.

Lastly, keeping your content fresh and your website’s security tight shows your customers that you’re not just open for business, but you’re also a reliable, trustworthy partner in this digital journey. As the online world continues to evolve, so should your website. Regular updates, attention to SEO, and ensuring your site is a safe place for visitors will help your business stand out in a crowded digital marketplace.

So take these tips, tweak your digital strategy, and watch as your website becomes your best salesman ever.

Need help implementing any of the tips above? Contact IFTS to set up a free consultation. Just send si@iftsdesign.com an email with the subject line “Free Consult”.