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Tag: SEO

Revitalizing Your Online Presence: Generating Phone Calls and Conversions

Is your online presence working for you? 

In today’s digital landscape, a compelling online presence is the cornerstone of any successful business. It serves as a digital storefront, #1 salesperson, your biggest fan and more, enticing prospects to engage with your brand.

So – what entails a successful online presence?

There are 3 main parts:

  • Branding 
  • Google Maps Optimization
  • Conversion Rate Optimization (CRO)

In this article, we will explore these 3 key elements that can transform your presence online into a powerful client-conversion machine. 

Let’s get started!

Part 1 – Business Branding

Just as a compass guides travelers, a strong brand identity directs potential clients towards your business. It’s crucial to communicate the unique value proposition your brand offers. 

However, rather than focusing solely on yourself, shift the spotlight to the benefits your clients will gain by choosing your services. On your website, create a captivating headline that resonates with their needs and aspirations.  It should have nothing to do with you yet.  People are always looking at the “What’s In It For Me” outcomes.  So, let them know all of the great things that can happen when they work with you.

Then, use the subheadings to highlight features that reinforce these benefits.  This is where you can talk about your knowledge, qualifications, past case studies and more. By following this strategy, you create an emotional connection, compelling visitors to take the next step on their journey towards conversion.

Part 2 –Optimizations To Rank Higher on Google Maps

There are 3 main factors that determine how your business ranks on Google Maps:

  • Location (how close you are to the searcher)

Location emphasizes your proximity to potential clients, ensuring they can easily find and access your business.

  • Relevancy (how relevant your business is to their search)

Relevancy demands that your Google profile and website are optimized to align with their search queries, demonstrating its value and relevance.

  • Prominence (how prominent is your website)

Prominence focuses on elevating your website’s visibility and credibility.

Ensuring that Google “likes” your site by adhering to search engine optimization (SEO) best practices will ultimately increase your organic traffic and conversions.

Since you can’t really change your location, focus on credibility and relevance.

Increase Credibility and Relevance

One great way to increase credibility and relevance is via social proof, like reviews or testimonials.  This is always beneficial to you because if a prospect sees someone similar to them getting a good result with your company, they can picture themselves in that position as well.

The best part? You don’t have to toot your own horn at all.

Video testimonials are the best way to get social proof and can be easily done via Zoom. They are an invaluable asset that humanizes your brand, instilling trust and credibility. They can be posted in a myriad of places, such as:

  • YouTube
  • Your website
  • Google Business Profile
  • Rumble
  • Social Media
  • LinkedIn

…and more!

So, how can you obtain impactful video testimonials that convey the story of how you have positively impacted your clients’ lives?

Meet with happy clients on Zoom and ask them these simple questions:

  • What was the problem that you hired us to solve?
  • Why did you choose our company over everyone else?
  • What was the work that we did for you?
  • Were you happy with the results?
  • Would you recommend us to friends and family?
  • Anything additional you would like to add?

This question structure will create a great testimonial every time because it follows a story narrative. People love to hear stories in a particular order, so this should help your interviewee tell a compelling story.

Once the interview is complete, edit the video to enhance the quality and remove any portions that don’t make sense to include. This video can then be shared everywhere!

Additionally, don’t overlook the power of written testimonials.

Gather positive reviews from platforms like Google and incorporate them into your website, either as widgets, text or screenshots, to further strengthen your social proof.

Part 3 – Conversion Rate Optimization

Google can send you all the traffic in the world, but none of that matters if they don’t convert into clients.

So, how can you increase the conversion rate on your website?

There are many ways to increase conversion rate, but we are going to discuss 3 here.

1 – Make it as easy as possible to get in touch with you on every page

This includes having your phone number at the top of your website, making sure that the number is clickable, having a chat box for people that don’t want to call, and having a contact form for people that don’t want to chat. Make it impossible for someone to find a reason not to get in touch.

2 – Showcase trustworthy elements on your site

Be sure to have an SSL attached to your site so people know that their information is secure. You can further denote this with a padlock graphic on your forms. 

3 - Have a quick loading website

Be sure that your website loads in 3 seconds or less. This will ensure that a prospect cannot get upset by the load time and leave your page frustrated.

Time To Get Started

Your website holds the key to unlocking your business’s potential, acting as a bridge between you and your ideal clients. Make sure that you have built that bridge as strong as possible by following the outline discussed above.

Need help implementing any of the optimizations discussed in the article? Let IFTS help!

Call 412.715.6266 or send an email to si@iftsdesign.com to get started.

Helping Your Painting Business Rank in the Google 3-Pack

When you search for a local business on Google, the first three results that appear are known as the Google 3-Pack. The 3-Pack (also known as the local pack or snack pack) is displayed with a map that provides the location of each business as well as basic information about each business. The 3-Pack is above normal search results, which makes it a valuable piece of real estate for any local business that wants to reach people who are looking for something in their area.

Let’s talk about helping your painting business rank in the Google 3-pack.

In our experience, a lot of phone calls come from just showing up below the map in Google when someone is searching for a painter.

The best part about this? These calls are coming to you free of charge. So, how do you get more of these free calls?

To rank in the 3-pack, Google looks at 3 things:

1 – How close your business address is to the searcher, or proximity

2 – How prominent your business and brand are online, or prominence

3 – How related your company is what the person is looking for, or relevance

Now, you can’t do much about the first one, so you need to concentrate on the other 2.

Let’s start with prominence.

For this, Google is going to look at how many other websites link to you online.

This isn’t about the quantity of links, but the quality of the links. So, you want to be sure to have links from all of the organizations that you belong to and if possible, from all of the charities that you participate in. These are the types of high-quality backlinks that Google is looking for.

Google is also going to look at a bunch of different online directories/citations and make sure that your name, address and phone number all match what is in your Google Business Profile and on your website.

If you’ve moved locations a few times, you may want to look into a tool like Yext to help you get that all straightened out. We also offer this service at our company.

Now, let’s move onto relevancy.

It used to be that the closer your company name was as seen in your Google Business Profile to the search terms that someone put in, the more likely it was that you would show in the 3-pack. However, companies started to game this system by naming themselves things like “Pittsburgh House Painters” in their Google Profiles. Once Google became aware of this issue, they replaced looking at the business name with looking at your reviews!

So, Google now wants to see detailed reviews about your company, and they will look at the keywords used within the reviews to determine the relevancy to a person’s search term.

For example, if someone in Oklahoma City was looking for someone to paint their living room, Google would probably expect words like “interior painting”, “painters”, and “OKC” to be in the review text.

So, what does this tell you?

You need to get reviews on a regular basis to establish the relevancy that Google wants to see.

Unfortunately, these can’t just be any reviews.

They need to be high-quality reviews that mention words that Google wants to see…which will help you get more free phone calls.

So, how do you accomplish this seemingly impossible task of putting words into people’s heads? 

You’re not a magician.

Well, when you ask for a review via text or email, we have found that it’s good to provide a nice basis for them, which helps avoid writer’s block and allows you to put ideas in their heads…kinda like Inception, but without Leonardo DiCaprio.

As an example, you could send the following email:

“Mrs. Smith – 

We hope that you found our service to be extraordinary.  If that is the case, we would love for you to leave us a review.

To help you get started (and avoid writer’s block), we have found that the most impactful reviews answer these questions:

  • What work did we do for you and where are you located?
  • Was it done well?
  • Why did you pick our company?
  • What was the best thing about working with our company?
  • Would you recommend us to family and friends?

Please click here and it will take you directly to our Google Review Page: [Link]

Thank you for choosing us and we really appreciate you taking the time to leave a review.” 

By asking these questions, you help guide them to use the words and phrases that will make your reviews relevant to most searchers looking for companies like yours. In addition, they will leave reviews that look non-spammy and well thought out.

The other thing about reviews is that you need to get them regularly…and this is for a few reasons.

Reason 1 – Google wants to see recent reviews to help with relevance

Reason 2 – Prospects want to see recent reviews to help them make a decision

In fact, almost 50% of people won’t even consider a review relevant if it was written over one month ago.

So, you’ll need to create a system that helps you get reviews on a regular basis.  We have a whole video about this, which I’ll link to in the description.

As a bonus, you should respond to reviews to help increase your relevancy. In your response, it gives you a chance to mention the place you worked and what the job was. It also allows you to express your gratitude to the person that took the time to leave you a review.

So, in summation, ranking in the 3-pack requires 3 things:

  • Proximity
  • Prominence
  • Relevance

Because you can’t change the first one, be sure to concentrate on the second two to have the best profile possible and get more phone calls than your competition.

If you have any questions about the topic discussed in this article, or if you need help with ranking in the Google 3-pack, contact IFTS at 412-715-6266 or email Stacey Ivol at si@iftsdesign.com.

Local Lead Generation Techniques for House Painting Companies

Quality leads, better customers, less hassle

LEAD GENERATION FOR HOUSE PAINTERS, PART 2

Last time, we talked about generating leads for your painting business using Google Ads and Website Optimization.

Now, let’s talk about 4 more tactics as well as a plan to bring them all together.

LEAD GENERATION TACTIC #3 – SEARCH ENGINE OPTIMIZATION (SEO)

60% of all organic clicks go to the organic top 3 search results.

– Business2Community

Search engine optimization (SEO) is the process of adjusting a website’s architecture and content such that it receives a higher page rank in search engine results pages in response to certain queries. In an ideal world, customers would just type a few keywords related to your business into Google and learn that you provide the best value for your customers’ money.

76% of people using “near me” searches visit a related business within a day.

– Google

In the real world, there is a long list of known factors that go into how high your website and content will rank in search engine results and SEO works to make your business as attractive as possible.

Organic position 1 receives the highest number of standard SERP clicks.

– BrightLocal, 2019

Search engine optimization is a powerful tool.  It helps with attracting more qualified prospects who are ready to buy. If your website is optimized for search engines like Google and Bing, it will be more likely to be seen by potential clients who are conducting online searches for painting and handyman services.

The constant algorithm changes that Google makes are the largest obstacle to maintaining “good” SEO for your site. 

Businesses that rely on search engine optimization for lead generation often find it difficult to keep up with Google’s changes to search ranking numbers.  This dynamic nature of SEO means that many companies prefer to hire outside professionals to maintain their websites.

SEO leads have a 14.6% close rate, outbound leads (ex. direct mail or print advertising) have a 1.7% close rate.

– Search Engine Journal

LEAD GENERATION TACTIC #4 – EMAIL MARKETING

Email is ideal for generating leads since it can be tailored to each individual recipient and it has a low cost.

Email marketing continues to play an important role in any successful lead generation strategy, as it is widely regarded as one of the finest ways to communicate with consumers and prospects. In terms of bringing in new customers, expanding the reach of an existing brand, and converting existing customers, email marketing remains unrivaled.

42% of organizations believe email is one of their most effective lead generation channels.

– Circle Research

Use Dedicated Landing Pages In Your Emails

Each and every email you send should have a distinct purpose. Having a landing page dedicated just to said goal is a great way to keep your readers on the track you’ve set out for them. Every email must include one clear and concise call to action that instructs the recipient on what to do next.

Some example Calls To Action (CTA):

  • Get A Free Quote
  • Schedule Your Free Home Estimate
  • Download Our Moving Checklist
  • Make An Appointment

Companies see a 55% increase in leads when increasing their number of landing pages from 10 to 15.

– HubSpot

By using a landing page, you can make sure that all of your reader’s attention is on what you want them to do. There are no distractions or offers of other products to give them more choices. Just an easy way for the reader to do what you want, which means a higher conversion rate.

For most painting and handyman companies, a landing page will typically have a form to fill out or an appointment scheduler as the main action.

Bring Prospects Back To Your Website Via List Building

Know that most of the people who visit your website will never come back unless you keep in touch with them regularly.

One of the best ways to do this is to get more people to sign up for your email list.

Only 4% of website visitors are ready to buy.

– Marketo

Email subscribers choose to join your list and confirm who they are by clicking on a link (double-opt-in). They are very interested in what you have to offer, so they are more likely to buy from you. Think of them as leads who have already shown interest but need to be won over and cared for.

No matter what kind of business you run or what industry you’re in, if you have a website and want to turn visitors into repeat customers, you need to get them on your email list.

Email lists also protect you from any sort of changes to a platform or account cancellation.  A lot of companies invested millions of dollars getting Facebook followers so they could communicate with their followers for free.  Then, Facebook changed the rules and a company’s post will typically reach 10% maximum of their followers.  If that company wanted to be sure that their followers saw something they posted, they would need to pay for a Facebook ad to do this.

LEAD GENERATION TACTIC #5 – PAID ADVERTISING WITH FACEBOOK

Companies that engage in social selling get 199% better return on investment.

– Awario

You can show ads to people in your area based on their location, age, gender, interests, and a lot more with a social media business account. And social media sites make it easy to tell your followers what they should do.

31% of consumers say they are using social media channels to browse for new items to purchase.

– Aimia

Because ads on Facebook and other social media sites often target specific people based on their demographics or actions, you can use what you know about your customers to reach out to those you think would be more interested.  You can also retarget people that you know are interested in your services.

Facebook accounts for 50% of total social referrals and 64% of total social revenue.

– Business Insider

Facebook Messenger and Lead Generation Ads

Digital marketing makes it possible for local painting businesses to reach their ideal customers in ways we never thought possible. With Facebook Messenger marketing, you can put your ad in people’s inboxes or chat directly with new and potential customers. This works better and costs less than other digital ads.

Local businesses that use Facebook Messenger to promote their business have a huge advantage in being able to reach out to people who are actually interested in their product and live near them.

Facebook added two new features in 2019 to make it easier for your business to market itself. They added lead generation templates right to the Ads Manager to get people to go to a question-and-answer flow in Messenger that is run automatically.

And an appointment booking interface API that can be connected to a business’s calendaring system so that people can see the most up-to-date available appointments.

Messenger marketing is about SO MUCH MORE than just ads and chatbots

When you use Messenger for marketing, you can put an ad in the chat inbox of your ideal customer, where it will be hard to miss. But there’s more…

You can: make interactive stories, give customer service by answering FAQs, customize product or service suggestions, book appointments, send purchase or shipping confirmations, send newsletters and notifications of new blog posts, deliver downloadable content like lead magnets or catalogs, and send event reminders.

LEAD GENERATION TACTIC #6 – REPUTATION MARKETING

The people who work for you or buy from you now trust you enough to do so.

But how do you get new prospects to trust you and your business?

How do you get leads to turn into sales? 

With reviews and testimonials on your website and on other sites like Google, Yelp, Facebook, and review sites that are specific to your industry, like Angi.

Before making a purchase, over 90% of people in the United States look online for reviews and recommendations.

90% of online users trust reviews.

– Google

If a lead visits your website or your business’s online presence before or after the research phase of their buying cycle, they should get a clear and bold message about how great your business is. 

Make sure that NEW reviews and testimonials are easy to find on your website. No one will be impressed by a testimonial from three years ago, and it won’t show prospects what you can do for them now.

44% of consumers will not consider a review to be relevant if it was written more than one month ago.

Power Reviews

You can easily automate the posting of reviews and testimonials on your website with cheap reputation management services that gather reviews and post them where they matter most. Good star ratings and customer reviews have been shown to have a big impact on how consumers decide what to buy.

HOUSE PAINTING LOCAL LEAD GENERATION

A good lead generation strategy includes elements that draw in the best prospects, which are people who have said they need or are interested in your services offered and want to find out more about what you have to offer.

These leads are most likely to turn into customers quickly and easily because they are ready to buy. That’s why your lead generation strategy should avoid spam and general telemarketing that reaches people who might not be interested in your product. Instead, it should focus on building you a list of qualified leads who are willing to pay good money for a service you sell.

When you have a good lead generation strategy, you can use effective activities and a focused approach to get qualified leads that turn into loyal customers.

Your strategy should try to get prospects’ attention, make it easy for them to find your business, and turn prospects into customers.

Your plan for getting leads needs to be as flexible as the people you’re trying to reach. Make and test appealing offers, calls to action, landing pages, and lead generation forms, and then promote them through a variety of channels and platforms.

Find the ones that work and do more of those.

A good lead generation strategy takes planning and consistent work to bring in good leads for your business, but the return on investment (ROI) is unbeatable when compared to traditional and outbound marketing methods.

NEED HELP?

This publication is not a how-to guide. Instead, it is a source of information that will help you make smart choices when making and putting into action a marketing plan to get more leads for your painting business.

There are some business owners who know enough about online marketing to do it on their own. But because the tools, rules, and best practices that make up online marketing today are always changing and growing, others should think about working with professional digital marketers who have experience with local lead generation to make sure their campaigns are effective and bring in the most money.

Talk with IFTS today for more details at 412.715.6266!