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Category: Responsive Web Design

6 Signs Your Painting Business Website Needs To Be Updated

Remember when it was trendy to have scrolling banners, a website visitors counter, blinking text or Adobe Flash on your website?

Does your website still have those…or does it look like it was designed when boy bands were still cool?

If so, it is definitely time for an update.

Here are 6 more signs that it’s time to redo your website:

✅ Your Website Isn’t Responsive

Does your website look as good or better on a phone than it does on a desktop?

If not, it’s time for an update. 

Your website should adapt and look good on all devices.

Why?

Well, first of all, this could actually be hurting you in the organic search rankings.  Google has started to penalize websites that are not designed for mobile devices because they determine the rankings using the mobile version.  If Google prioritizes a mobile-friendly website, you should, too. Unfortunately, the vast majority of painting businesses actually do the opposite.

Secondly, your customers will think that you don’t care about them having a good experience.  

More of your customers are going to your website using their phones instead of a desktop than ever before.  If they have to pinch, zoom and swipe their way through a non-optimized website, there is a good chance they’ll move on to the next painting company quickly.

If your website was built several years ago, even if it is responsive, it may not be as user-friendly on mobile devices as it could be. There has been a shift in both best practices, loading time acceptability and user expectations. 

In order to determine whether or not your site is mobile-friendly, you can use Google’s own mobile-friendly test tool: https://search.google.com/test/mobile-friendly

✅ Your Website Isn’t Easy For Your Target Market To Navigate

Can your ideal client easily navigate your website?

If not, it’s time for an update.  A client should be able to get to any page they want within 3 clicks.

3 clicks is what the average person finds acceptable while browsing for information.  In this increasingly fast-paced world where attention span is at a premium, prospects should find your website intuitive.

Typically, when business owners prioritize “pretty” websites over functionality and clever wordplay over straightforward descriptions, this is where you can lose people.

Some other common issues that we see:

  • Menu isn’t mobile friendly
  • Too many menu items
  • Too few menu items
  • Inability to navigate back a page or up a level
  • Blogs with no navigation
  • No site menu

If these are a problem on your site as well, you want to start thinking about a change.

✅ Your Website Isn’t Updated Regularly

When was the last time that you updated your website?

If you can’t remember, or if it was more than 3-4 years ago, it’s time for an update.  You want to make the best first impression you can, and that includes what people think of your online properties as well.  In fact, most people will judge a website within the first .05 seconds of seeing it.

An updated website is important for many reasons.

  • Aesthetic trends change, so a layout or graphic scheme that was popular before may not be popular now.  This can date your website.
  • Security protocols will update or change, which may leave you vulnerable to hacking.
  • Embedded code protocols from third parties (like YouTube or Rumble) will change as well, which could break the functionality on your website.

One way to evaluate your website is to compare it to your competition.  Look at the websites of 5 local competitors.  If all of them have nicer looking websites, it’s time to update yours.

Remember, people make assumptions about you based on what your website looks like.  If it looks old or sloppy with broken functionality, they may assume that’s how your business is run as well.

You might not give much thought to an out-of-date website, but it’s the digital equivalent of a high end boutique with bad lighting or a law office with holes in the waiting room upholstery. Putting in no effort to the appearance suggests that you don’t care about how you come across to others.

Customers and prospects want to be cared about.

✅ Your Website Doesn’t Convert Visitors Into Clients

When someone visits your website, do they normally become a client?

If you don’t convert a decent percentage of website visitors into clients, it is time for a website update.

Having a website is essential for any business today. However, merely existing online is not enough. Your website’s purpose is to promote your company.  It should be your BEST (and easiest to control) salesman.

A few ways that you can improve your conversion rate:

  • Be sure to have clear calls to action that stand out on every page
  • Be consistent in your messaging across all platforms
  • Provide helpful content about your business as well as why someone should work with you
  • Add your phone number and email address at the top of the website and make sure they are clickable
  • Adding a chat bot makes it easy to ask questions and helps a prospect decide to go with your services on the spot
  • A scheduler widget that allows a prospect to create their own appointment with you to accommodate a busy schedule
  • Ask for only a small amount of information so it’s easy for a prospect to fill out a form and submit.  The key is for you to get in touch quickly after the submission.

A good metric to look at if you have Google Analytics installed on your site is called Bounce Rate.

Bounce Rate tracks the percentage of first-time visitors that depart your webpage without navigating any further. While it’s normal for some pages to have a larger bounce rate than others, consistently high rates across the board indicate that something is wrong with your website.

✅ Your Website Doesn’t Follow Google’s Rules To Rank Well

Does your website play by Google’s SEO (search engine optimization) rules?

If you haven’t optimized your website in the past year or two, it’s time for an update.  Google constantly is changing/adding to their SEO rules.

SEO lays the foundation for having your website rank well and show up on the first page of results.  For more in depth information on SEO, check out this article from IFTS on “SEO for House Painting Companies”.

A few of the most important SEO rules:

  • Your website should have an SSL certificate
  • Load time for the site should be under 3 seconds
  • Popular keywords associated with your business should be used in the URL, page titles and headers
  • The meta description and page title field should be filled in
  • There are no bugs in the website code
  • There are no security vulnerabilities

While it is true that sometimes a combination of different approaches might solve these issues, if your website is more than a few years old, it is usually best to start from scratch. There is a limit to how many times you can fix a broken website by applying temporary fixes.

✅ Your Website Doesn’t Have Multiple Ways For People To Contact You

If I go to your website, are there multiple ways to get in touch with your business?

If you don’t have a phone number, a contact form and an email address easily available, it is time for an update.  Because people communicate and learn in different ways, it’s important to make it easy to contact you using multiple methods.

A great first step is to add the phone number, email address and social media property links to the top of your header.  These will be easily accessible no matter what page of the website a prospective customer is visiting.

A chat bot can be a valuable tool as well.  The easier you make it for prospects to get their questions answered and any fears allayed, the better chance you have of getting that person as a client.

Finally, a contact form on your website that can be navigated to easily (one click) makes the perfect trifecta of website communication.

🤔Thinking That Your Website Is Ready For An Update?

After reading this list, you may be convinced that a website redesign is in order and you are probably right!

Want help?

Using the newest responsive design trends, search engine optimization (SEO), and other cutting-edge features, our developers will craft a unique website for your company.  Call IFTS today at 412.715.6266 to get started!

How to Create a Landing Page on Your Website For Your Painting Business

Spending money on digital advertising but not receiving the desired results – more leads?

This issue can sometimes be caused by problems with your Landing Page.  A landing page is the webpage that you direct people to after clicking on your advertisements. 

If you want to generate more leads for your painting business, you need to create a well-designed landing page with laser focus. In this article, we’ll discuss the fundamentals of what a landing page is and offer advice on how to improve each element to boost conversions.

So, What Exactly Is A Landing Page?

A landing page is a dedicated web page built for the sole purpose of receiving visitors from advertising campaigns. When someone clicks on one of your digital ads, they will “land” here.

This is a single page that explains to potential clients why they should hire you for a certain project and how to get started. There should be only ONE action that they are able to take on the page.

What Conversion Factors Should Be Considered When Creating A Landing Page?

Although homepages are still crucial, they are often meant to cover all that you do. They’re also made to let site users dig deeper into your company in various ways.

With a landing page, you are able to control how visitors arrive on your site and direct them to do ONE THING.  When someone is searching for an exterior painter and clicks on an ad, they should be directed to a page that details the exterior painting services that your company offers. If an ad for handyman services is clicked, the user should be sent to a page with detailed information about handyman services. 

If you want a greater lead conversion rate, sending visitors to a landing page is your best bet.

Here are seven best practices for developing a conversion-optimized landing page for your painting company.

#1 - Have Only One Call-To-Action (or CTA for short)

Simply put, your call to action (CTA) is the desired next step for your site’s users. You should make the CTA highly visible immediately by placing it at the top of the page. 

PRO TIP: For optimal results, have your CTAs be buttons of a consistent color throughout your landing page. Each button’s text must be an EXACT replica of the others.  These buttons should stand out, so make sure that they are a contrasting color to your site color scheme.

If you want a visitor to take action after clicking on your ad and getting on your page, don’t overwhelm them with options. Make sure the goal is crystal clear and easy to understand.

Make sure that your landing page consistently encourages your target action, whether that be a phone call, a scheduled consultation, or a subscription to your newsletter. Try to narrow your attention to a single step that they should take. Having too many options available can make decision making more challenging.

Be sure to provide a call to action (CTA) at the conclusion of each paragraph to help direct readers to take the next step. You shouldn’t leave your audience looking for what to do.

#2 - Make Your Ad Wording Match The Wording On Your Landing Page

Landing Pages require that you be consistent. Obviously, your ad must have interested the visitor enough to click on it. People will click on an ad because it addresses an issue they’ve been thinking about or because it came up at just the right time. 

The term for this is “Ad Congruity.”

PRO TIP: Google will decrease your cost per click if the advertisements you’re running are relevant and consistent with the landing page.

Inconsistency between advertising and website content can turn off potential customers. For example, offering a free consultation for interior painting services in an ad but only discussing cabinet painting on the landing page. If your landing page is not perfectly tailored to your ad, you risk losing more visitors and leads than you gain.

#3 - Emphasize Value

Everyone who lands on your page is thinking about hiring your painting firm. They’ll decide if they think you can really help them out. This is where you need to focus on your clients’ problems and not yourself.

To get a conversion, you need to provide your site visitors something they really want.

There is a limited window of opportunity to persuade site visitors that they have arrived at the answer to their problems. Do your best to focus on what’s in it for them as you try to sway them into working with you. Describe in detail how you will manage their project stress-free from start to finish.

You need to prove your worth as a house painting business to them.

PRO TIP: reframe the conversation so that it’s about the client. Use “you” and “your” in place of “we” as much as possible.

#4 - Landing Page Length Matters

How long your landing page is will depend on what you want to achieve. Do you want people to fill out a form when they visit your site? You want them to call you? Or just to teach them something in a download?

For example, if you want a visitor to call you instead of downloading a house painting brochure, you may need more content. This is because It takes a lot more work to pick up the phone and make an appointment for an estimate than it does to send an email address to find out more. So, you’ll need to give them more information to show them why your company is the best choice and that you are deserving of their time.

#5 - Use A Video For Extra Persuasion

This study shows that having a persuasive video on your landing page can help increase conversions by 86%.

Now, putting any old video on your landing page won’t help you get ahead faster. Adding video can be a real power move, but it could also keep people from clicking on your CTA. This video needs to go with the rest of your landing page and tie everything together. Keep it short and to the point, but don’t make it your landing page’s main focus.

The best place for a video is in the middle of the page, above the fold. Here, it won’t take away from your call to action or value proposition, but it will show that you have more to offer as the visitor scrolls down the page.

#6 - Feature Social Proof

Your clients will be the best source of social proof. Include quotes and testimonials from real customers who talk about their experiences with your business. When you talk about yourself, it’s usually seen as marketing fluff, but when someone else does it, it’s more powerful.

Did you know that 79% of consumers trust online reviews as much as a personal recommendation from a friend or family member? Putting these reviews on your landing page will give potential painting clients the proof they are looking for.

PRO TIP: Use reviews from third-party, trustworthy sites like Google or Facebook. These look a lot better than just using text from a client on your website.

#7 - Optimize Your Forms For Conversions

Conversion rates can be made or broken by how many fields are needed. You need to get as much information as possible from a potential client so that you can follow up with them. However, if you ask for too much information, it will hurt your conversions.  People don’t want to fill out a lot of fields.

We recommend using the following fields on your landing pages:

  • Name

  • Email

  • Phone number

  • Message (describe project)

By giving visitors the option to leave a message, they can talk about their project and get in touch with the person who will be in charge of it. This will give you a chance to get ahead of the game and find out what they want before you set up an estimate.

Landing pages are the best way to turn as many visitors as possible from online advertising campaigns into customers, and you now know everything you need to know to get started!

Still not sure where to begin? Let us help you. Send me (Stacey Ivol) an email at si@iftsdesign.com or give IFTS, Inc. a call 412.715.6266 for a FREE consultation.

Google wants YOUR website to be mobile friendly right NOW…Is it?

Is your website mobile friendly?

According to Google’s Webmaster Blog, “To improve the mobile search experience, after January 10, 2017, pages where content is not easily accessible to a user on the transition from the mobile search results may not rank as highly.”

What does this mean for your business?  

If you want to rank highly on Google’s search results, your website has to be considered mobile friendly.

 

What does mobile friendly even mean?

When you open a business’s website on your phone and you have to pinch the screen to zoom in so that you can read it, that is indicative of a non-mobile friendly site.  The website does not distinguish how it shows up based upon the device on which it is being viewed.  If you make it more difficult for someone on your website to access information, they are much more likely to leave.

 

Why did Google do this?

According to Marketing Land, 60% of consumers time is spent browsing the internet on their mobile devices.  Additionally, 75% of people will search on their phone for a business that they want to connect with  (Google Partners).

Google wants to make browsing the internet as easy and as safe as possible for the average web user.  Therefore, they are going to return websites in the search results that they believe exhibit these traits.  If you are not one of these websites, your ranking position is likely to drop.

Even worse, if your competition IS one of those mobile friendly websites, their position is likely to rise.

 

What do I need to know about Google’s mobile friendly algorithm?

Important updates to be aware of are (Search Engine Land):

  • The new mobile friendly algorithm was rolled out in January 2017
  • It is an on or off algorithm, which means that you are 100% mobile friendly or you are not
  • It will be on a page-by-page basis

 

How do I know if my site is mobile friendly?

Google has released a tool where you can check your site for mobile friendliness: https://search.google.com/test/mobile-friendly

 

If you have employed one of the following techniques, your website will be considered mobile friendly:

  1. Adaptive Design: Your website changes the content served based on the viewing device.
  2. Responsive Design: Your website has a fluid layout that changes based on the viewing device.
  3. Mobile-Only site: You have a separate mobile site that shows only on mobile devices.  This is no longer recommended because Google indexes your mobile site only.

 

What should I do if my website is not mobile friendly?  I want to be returned highly in the search results!

If you do not have a mobile friendly website, there are four options to explore.

  1. Additions to Existing Website:  You can make responsive additions to your existing website that will allow the site to account for the viewing device.
  2. Website Redesign:  You can redesign your website as a responsive website, which will ensure that it shows properly on all devices.  Additionally, you can add in other changes for other Google updates, such as the new SSL requirement.
  3. Create a Separate Mobile Site:  You can keep your site as is and have a mobile site that is served only to mobile users.  Again, this is not recommended because Google now indexes your mobile site only.
  4. Do Nothing: If you do not want to rank highly on Google’s search algorithm, then you can leave your site as is.

 

Need help implementing options one, two or three?  Contact IFTS, Inc. for more details.